topic Re: Sendle in Selling

Sendle

helena5471 — Sat, 05 Jun 2021 11:56:11 GMT

I have, for the first time used Sendle to post a parcel. I couldn’t be more disappointed and frustrated.

I delivered it to the depot a week ago, and still it has not be collected. Sendle say that they are following it up, but nothing has happened.

I hope I can retrieve it from the depot and post it express for the person awaiting it.

I will never use this service again, and advise everyone to be cautious of their promises.

Re: Sendle

davewil1964 — Sat, 05 Jun 2021 12:20:48 GMT

Sendle is a broker and doesn't have depots, much less post items.

Maybe read up on them.

Re: Sendle

ramcycle2010 — Mon, 07 Jun 2021 10:11:45 GMT

I hear you, I've found using Sendle a big struggle, and usually resort to using Auspost. I think you have more success getting the parcel collected from your home than from one of their drop off locations.

Re: Sendle

katistrophik — Mon, 07 Jun 2021 10:16:25 GMT

Sendle has long since had a very bad reputation, and as Dave said they are not carriers but brokers so you are never sure how/if/when your item is gong to be delivered.

I hit the back button if I see Sendle mentioned, but that's just me

Re: Sendle

ramcycle2010 — Mon, 07 Jun 2021 10:18:53 GMT

Sendle is the parcel service that directs the courier company to collect the parcel from the drop off location (or the seller's home), and onforward it to the buyer.