topic Re: Payment not received despite eBay indicating that it has. in Selling

Payment not received despite eBay indicating that it has.

traceyamills — Mon, 16 Aug 2021 20:50:16 GMT

I was notified of a sale and that the buyer had paid but the money has not been received in my PayPal account. I have messaged the buyer (twice) to inform them that payment has not been received but they have not returned these messages. What happens next? I will not post item without payment but is it SOLD and paid for according to eBay.

Re: Payment not received despite eBay indicating that it has.

papermoon.lady — Mon, 16 Aug 2021 21:12:31 GMT

I am not a seller, but it probably has to do with Managed Payments, and not with the buyer.

Re: Payment not received despite eBay indicating that it has.

sugar249 — Tue, 17 Aug 2021 00:06:08 GMT

Are you on managed payments?

If so it wont go into your paypal account, it will sit in Ebay, until your next schedule transfer to the bank.

Re: Payment not received despite eBay indicating that it has.

gutterpunkz05 — Tue, 17 Aug 2021 00:41:21 GMT

You are on managed payments and appear to be a new seller, as such under managed payments your funds will be on hold for 30 days.

Note your payments will no longer go to paypal, so look in your ebay payments

Re: Payment not received despite eBay indicating that it has.

missbelz15 — Tue, 17 Aug 2021 04:05:17 GMT

Am I the only one offended by eBay's grabbing the buyers money and telling sellers "Trust us you have been paid" go ahead and send the item now but with no sign of the money in our accounts . And then several days later they own up to having received the money and will send it on to us minus their fees of course in a day or so.

Further to this they are charging us the paypal 3.5% even though the money doesn't go to paypal at all but eventually , to our bank account perhaps 5 or 6 days after the payment was made.

Am I just being picky about this or do others think even by eBay standards this is over the top.

Re: Payment not received despite eBay indicating that it has.

sugar249 — Tue, 17 Aug 2021 04:25:09 GMT

Not sure why you had to post this twice, just being double picky I guess

Re: Payment not received despite eBay indicating that it has.

janeababe — Tue, 17 Aug 2021 04:40:10 GMT

…. And this is why I stopped selling on eBay years ago. 😉

Re: Payment not received despite eBay indicating that it has.

sugar249 — Tue, 17 Aug 2021 04:47:18 GMT

Was it Because missbelz15 posted twice. LOL, I must be bored as well

Re: Payment not received despite eBay indicating that it has.

imastawka — Tue, 17 Aug 2021 05:15:56 GMT

Picky, picky, picky.

Oh, and picky.

Break it down and you are paying slightly less in fees than you were before.

Getting paid minus the fees leaves nothing left to pay (unless you have a store)

Set your payments to daily and before you know it, you won't notice the lag.

Re: Payment not received despite eBay indicating that it has.

gutterpunkz05 — Tue, 17 Aug 2021 06:27:44 GMT

@janeababe wrote:
…. And this is why I stopped selling on eBay years ago. 😉

Ah! Had you not stopped selling, then you would not have to worry about any freeze on funds.

Despite all the hoo haa over managed payments, it works quite well and sales are through the roof.

So jumping ship may not have been such a great idea.

Re: Payment not received despite eBay indicating that it has.

gutterpunkz05 — Tue, 17 Aug 2021 06:38:53 GMT

@missbelz15 wrote:
Am I the only one offended by eBay's grabbing the buyers money and telling sellers "Trust us you have been paid" go ahead and send the item now but with no sign of the money in our accounts . And then several days later they own up to having received the money and will send it on to us minus their fees of course in a day or so.
Further to this they are charging us the paypal 3.5% even though the money doesn't go to paypal at all but eventually , to our bank account perhaps 5 or 6 days after the payment was made.
Am I just being picky about this or do others think even by eBay standards this is over the top.

Under managed payments, it is not hard to figure out when you have been payed, where the money actually is, and when it will actually be in your bank account. There is basicly no change to the total fees and instead of new sellers having funds held in paypal for 21 days, they are held for 30 days under managed payments.

Note. ebay do not have to own up to where the money is, because that information is allready available to you, and as for them taking the fees at time of sale, I think most would see that as a positive, rather than making sure you still have the funds available to pay your old monthly invoice.