topic Re: Ebay Invoice in Selling

Ebay Invoice

aznajaf-0 — Tue, 07 Sep 2021 10:51:03 GMT

I am new to ebay, I had a listing for Australia which sold to an US account but I have not received any payment or further communication from buyer, and the item automatically removed from listing. Now , I have received an ebay invoice with value of 11.98 AUD via email and even the link to invoice does not work, please advise.

Thanks

Re: Ebay Invoice

padi*0409 — Tue, 07 Sep 2021 12:26:54 GMT

You will need to contact eBay CS through the link below, scroll to the bottom and use the "chat with us" option.

https://www.ebay.com.au/help/selling/fees-credits-invoices/reconciling-ebay-sales-transactions?id=4847

Re: Ebay Invoice

jellybirddesigns — Tue, 07 Sep 2021 14:32:04 GMT

After not receiving payment, did you cancel the order?

If you didn't, then Ebay will still send you an invoice for the fees

Re: Ebay Invoice

padi*0409 — Tue, 07 Sep 2021 15:09:35 GMT

Sounds like the item was removed by eBay Jelly.