topic Re: Buyers leaving feedback in Selling

Buyers leaving feedback

paulc1051 — Thu, 16 Aug 2012 08:36:53 GMT

Buyers, please take a moment to leave your valuable feedback for sellers. I am slowly building up my eBay site and get dissapointed when the buyer does not leave their very valuable feedback. :-x Thanks

Re: Buyers leaving feedback

annies_fancy_dress — Thu, 16 Aug 2012 08:49:25 GMT

The trend has lately been for more and more buyers not to bother leaving feedback

Re: Buyers leaving feedback

carly2579 — Thu, 16 Aug 2012 08:51:17 GMT

you dont need to leave feedback ie you are not forced too

Re: Buyers leaving feedback

*sparklz* — Thu, 16 Aug 2012 09:13:47 GMT

Feedback is NOT mandatory.

Many choose not to leave it these days.

Some have found out by asking for it that they might get what they do not like in their feedback.

Then there is old who should leave it first debate as well.

Buyers believe it should be left after they have paid and a lot of sellers do it after it has been left for them as they say the transaction is complete after the buyers leave it for the seller.

Some sellers leave it weekly and some monthly some have it auto set to go when it has been left for them and some not at all, as feedback for buyers means nothing when sellers are prevented from leaving honest factual feedback that ebay say should be left.

Re: Buyers leaving feedback

kopenhagen5 — Fri, 17 Aug 2012 09:59:17 GMT

No feedback left = happy buyer.

Some leave it after receiving the automated ebay reminder at 30 days.

Don't think about it too much and enjoy ebay. 😉

Re: Buyers leaving feedback

aj111003 — Fri, 17 Aug 2012 10:23:16 GMT

I have to say I have also found there is alot of people who don't leave feedback,something that can't be helped and then you find others who will leave you lovely feedback and will send you a personal message letting you know how thankful and happy they are with their item, which is very rewarding to hear! But I have to agree with Kopenhagen5, no feedback left is a happy buyer! As long as you know yourself that you've done the best you can and completed a honest transaction with that buyer, that's all that matters!

Re: Buyers leaving feedback

phorum_junkie* — Fri, 17 Aug 2012 13:40:20 GMT

Wow, why didn't somebody tell me my feedback was so valuable?

What can I buy with it please? Can I add the feedback from all my accounts together or do I have to calculate the value for each account? Can I put it in my bank or Paypal account?

Please let me know what I can do with these thousands of suddenly valuable dots?

Re: Buyers leaving feedback

leader-of-the-band — Fri, 17 Aug 2012 13:52:33 GMT

I am slowly building up my eBay site and get dissapointed when the buyer does not leave their very valuable feedback.

If you get disappointed when a buyer doesn't leave your feedback I'd hate to think how you will cope with a negative red dot.

I lost interest in worrying about my feedback as a seller ages ago.

Re: Buyers leaving feedback

phorum_junkie* — Fri, 17 Aug 2012 14:07:28 GMT

I lost interest in worrying about my feedback as a seller ages ago.

After about the first half dozen for me, I already had a couple of hundred from buying lol. I was only interested in those to make sure i was doing it right. After all these years I think I must have got the hang of it 😉

I couldn't even tell you how many I had on any of my other accounts, I only know how many there are on this one as I noticed the 111 and decided not to use this id for anything other than posting so it stays that way.

Re: Buyers leaving feedback

jgb6656 — Fri, 17 Aug 2012 17:26:03 GMT

The thing about ebays feedback is even if your product is great etc...then can still leave feedback and lie and bring down your ratings so much..that you wont show up on google search...this feedback system has to be reworked so people cant do that....

http://www.ebay.com/itm/390451875406?ssPageName=STRK:MESELX:IT&_trksid=p3984.m1558.l2649#ht_1810wt_932

Re: Buyers leaving feedback

phorum_junkie* — Fri, 17 Aug 2012 18:06:58 GMT

Who gives a rat's about google, I have managed to sell for over a decade and the only negs I received were removed when the scamming buyer was de registered.

It is offering a poor product or poor customer service that causes the vast majority of less than positive feedback, I doubt if even one percent of feedback is left for any other reason.

I don't know why you are commenting on the Australian board anyway as things work very differently here. I don't think very many Australians will waste time looking for ebay items on google when they can search ebay!

Re: Buyers leaving feedback

foxette-in-sox — Fri, 17 Aug 2012 21:58:19 GMT

The only way feedback would become 'valuable' is if you could exchange it for flybuys points-hey now there's a great idea for ebay,wonder if I could patent it like shafted.:^O:^O:^O:^O

Re: Buyers leaving feedback

thecatspjs — Fri, 17 Aug 2012 22:42:45 GMT

I sell second hand clothes and there a number of sellers who list in this category that sell poor quality items and take ages to post.

My feedback is most valuable to my business as it affirms to new buyers that check it out, that I sell good quality garments, I post quick too and those who have purchased from me before are satisifed with their purchases and my service.

Re: Buyers leaving feedback

zanadoo_56 — Sat, 18 Aug 2012 00:50:03 GMT

I'm a buyer who still likes to leave feedback, especially when it is for a seller I have bought items from many times - I think it's good to let buyers with similar interests to mine know which are the good ones. 🙂 And if I've had a good experience with a new seller I think people should know. My understanding is feedback matters more for new sellers getting established than 'old hands' who have racked up thousands of sales. Might be wrong but that's how I've read it on some of the posts.

I hate leaving negative or neutral feedback so things have to be really bad before I will.

There's also been a couple of occasions where becuase my purchases would not be marked private I have asked the seller not to provide feedback and I wouldn't either, as the items I'd bought were to be gifts....and I wanted to keep them a surprise. 😉

Re: Buyers leaving feedback

***super_nova*** — Sat, 18 Aug 2012 00:55:02 GMT

Of-course, FB is valuable for sellers. Not getting FB may not matter much for IDs with couple of thousands of FBs, but for new IDs it is important. It is also important to have good FB for items now listed, especially if several of same items were sold over the past few weeks; if nobody leaves FB for them, potential buyers may see it as suspicious.

But as others said, FB is voluntary, as a general rule I would not ask for it. However, once, when I noticed that a new buyer, with only 1/2 dozen of FBs has never left FB to anybody, but emailed me telling me how happy she was with her item, I explained to her that it is a good idea to leave FB, and explained how it works & how to do it.

Re: Buyers leaving feedback

bright.ton42 — Sun, 19 Aug 2012 11:37:02 GMT

I think the op is perfectly valid and it's a request, not a command.

As a regular buyer (on another ID) I always check out feedback and do consider it valuable as a guide on who to bid with. For me it will make or break a potential sale.

It is also important to have good FB for items now listed, especially if several of same items were sold over the past few weeks; .

This is a very good point., as that is exactly what I'm doing doing right now, searching out a particular item and carefully reading previous feedbacks on previous sales. of it.

Re: Buyers leaving feedback

phorum_junkie* — Sun, 19 Aug 2012 11:50:25 GMT

The only way feedback would become 'valuable' is if you could exchange it for flybuys points-hey now there's a great idea for ebay,wonder if I could patent it like shafted.

Now your talking Foxy, in all the years we have been collecting flybuys we have managed to purchase one fuel discount voucher, if we could use our feedback scores I may get another one in five years instead of ten :^O

Only positive feedback has any intrinsic value so be careful what you wish for.

Most of my buyers do leave feedback, I have mine set to respond automatically when it is received, as soon as it is left I archive the transactions. Once a month I go to the bottom of my list and leave feedback for any item getting near the 60 day limit as I assume if I haven't heard by then they are not unhappy. I then archive those transactions and have no idea if they reciprocate in time or not.

I think a lot of sellers miss out if they leave feedback on payment. If the buyer actually wants feedback and you have already left it then there is no incentive for them to take the time to leave it.

Re: Buyers leaving feedback

robyns*quest — Sun, 19 Aug 2012 12:02:40 GMT

I sell second hand clothes and there a number of sellers who list in this category that sell poor quality items and take ages to post.

My feedback is most valuable to my business as it affirms to new buyers that check it out, that I sell good quality garments, I post quick too and those who have purchased from me before are satisifed with their purchases and my service.

Of course feedback is important in this flooded market exactly for the reasons you have given. I have close to 3000 on my selling id without a neg and still appreciate good current feedback.

Re: Buyers leaving feedback

phorum_junkie* — Sun, 19 Aug 2012 13:16:25 GMT

If perfect feedback is so important how come there are so many people who come here feeling scammed and/or ripped off and are asked what they expected when we look at the dreadful state of the seller's feedback?

Good feedback is a factor in acheiving optimum sales but it is only one thing, price, postage, availability, clarity of listing and good descriptions are all probably a lot more important.