topic Can’t post item in time :( in Selling

Can’t post item in time :(

kmcracknell2715 — Thu, 30 Sep 2021 10:17:11 GMT

Hey guys

I listed an item before I went on holiday interstate, and didn’t bring it with me. Someone wants to buy my it now but I understand eBay recommends postage of the item within 2 days of buyer payment. What can I do? Because obviously I cannot post them in time.

Re: Can’t post item in time :(

davewil1964 — Thu, 30 Sep 2021 10:28:50 GMT

Don't make promises you can't deliver?

The onus is on you to post within your handling time. Or not advertise items when you are on holidays? No sympathy from me. Sellers have the option of hiding their listings when they wish to, maybe you should look into it.

Re: Can’t post item in time :(

kmcracknell2715 — Thu, 30 Sep 2021 11:00:04 GMT

Hey davewill1964!

Thanks heaps for keeping it classy and adding your two cents in a kind and informative way! Maybe you should look into shutting that mouth

Re: Can’t post item in time :(

jellybirddesigns — Thu, 30 Sep 2021 11:01:49 GMT

It's not what Ebay recommends, but what you set as your handling time.

As they have not yet bought it, perhaps ask them to hold off until a certain date.

The better way to do things is to put your shop in "Time Away", which will hide all any Buy It Now items, although anything on auction will continue unless you manually end the listing.

Re: Can’t post item in time :(

kmcracknell2715 — Thu, 30 Sep 2021 11:03:54 GMT

Thanks heaps 🙂

Re: Can’t post item in time :(

davewil1964 — Thu, 30 Sep 2021 11:23:21 GMT

Maybe you should be professional. Your stuff up, your consequence.

You could try crawling to the buyer, you could try cancelling with the excuse that you are a DH, or you could try not selling items when you can't deliver

Re: Can’t post item in time :(

kmcracknell2715 — Thu, 30 Sep 2021 11:25:13 GMT

You must have such a fun life just going into random eBay questions and just coming for people. Loves it for you!

Re: Can’t post item in time :(

davewil1964 — Thu, 30 Sep 2021 11:31:20 GMT

All I do is provide factual answers.

Love has nothing to do with it.

It's about facts and eBay policies.

If you have no interest in either, as would appear to be the case, that is entirely your choice.

You asked for advice. You got it. If that doesn't fit your paradigm, that is up to you.

You have the choices I outlined. They are factual. Your opinion means little to me, and nothing to eBay.

Maybe read some of the many FAQs about selling on eBay.

Re: Can’t post item in time :(

kmcracknell2715 — Thu, 30 Sep 2021 11:36:29 GMT

You are so fun and exciting! Like omg. I’m just trying to sell a pair of shoes like I can’t even deal. Get a life. Like what even is paradigm

Re: Can’t post item in time :(

davewil1964 — Thu, 30 Sep 2021 11:43:42 GMT

A paradigm is a closed mindset. Like get a working knowledge of the English language.

It doesn't matter what you're selling, the onus is on you to fulfil your sales in the time you have advertised. You don't seem to be able to do that, so there will be consequences.

So your initial question is irrelevant. Your only choices are to send the item within your handling time or take the hit on your metrics.

Re: Can’t post item in time :(

grevilleas4me — Thu, 30 Sep 2021 22:28:58 GMT

Sometimes the simplest way is best: I would write to the buyer explaining that

I am on a trip at the moment, and forgot to amend the listing - say sorry - and would it be okay if I post it when I get back - give date - or would they prefer me to cancel the transaction and refund? Some buyers are not in a hurry, some buyers are understanding, only a few will give you a hard time.

Let us know what they say.

Re: Can’t post item in time :(

kmcracknell2715 — Thu, 30 Sep 2021 22:31:50 GMT

Thank you so much! One of the most supportive and informative replies I have received so far. The only issue for me is seeing they are sneakers is that I cannot contact the buyer seeing that eBay has verified the sneakers for authenticity. It says I cannot message the buyer because of this. I will find another way though, thanks for the help!

Re: Can’t post item in time :(

gewens — Thu, 30 Sep 2021 22:50:56 GMT

Hello,everyone. To be respectful is very important in your interaction with other members here. I'd like to remind you that content that is harmful, hostile, threatening, abusive, baiting, vulgar, defamatory, harassing, or includes hate or racist speech, name calling, or profanity will be edited or removed. Please read about our policy here: https://community.ebay.com.au/t5/Community-Feedback/Updates-coming-to-eBay-com-au-Discussion-Boards/m-p/2065522#M2 Thanks very much. 🙂

Re: Can’t post item in time :(

grevilleas4me — Thu, 30 Sep 2021 23:35:35 GMT

@kmcracknell2715 wrote:
. The only issue for me is seeing they are sneakers is that I cannot contact the buyer seeing that eBay has verified the sneakers for authenticity. It says I cannot message the buyer because of this.

I didn't know that. A seller should always be able to contact his buyer. What happens when you try "contact buyer" exactly?

Re: Can’t post item in time :(

jellybirddesigns — Fri, 01 Oct 2021 01:40:02 GMT

@kmcracknell2715 wrote:
Thank you so much! One of the most supportive and informative replies I have received so far. The only issue for me is seeing they are sneakers is that I cannot contact the buyer seeing that eBay has verified the sneakers for authenticity. It says I cannot message the buyer because of this. I will find another way though, thanks for the help!

Wait - so you're saying that the item has been bought? In your original statement you said they "want" to buy.

You're also saying that Ebay is verifying the sneakers for authenticity, which they cannot logically cannot be doing, because I'm guessing they're still at home somewhere (you said you did not take them with you on holiday).

Your information is confusing!