topic Re: Bizarre fees on managed payments in Selling

Bizarre fees on managed payments

retrowise — Sat, 16 Oct 2021 10:47:27 GMT

I'm getting some bizarre fees, perhaps someone can explain this. I've made two sales in one day to a same client (two transactions). Items were in same category. Ebay charged me 7.3% on one and 11.9% on the other. Am I missing something here or is Ebay screwing me over? Take a look below at the fee statements.
----------------------
Fees based on
AU $53.35
Final Value Fee
-AU $3.89
Variable percentage • Electronics category
Rate for AU $0.00 - AU $4,000.00
7.3%
Final Value Fee
-AU $0.30
-AU $0.30
Per order fixed amount
Total fees
-AU $4.19
GST (10%)
-AU $0.42
Total fees (includes GST)
-AU $4.61
---------------------

Fees based on
AU $66.35
Final Value Fee
-AU $7.90
Variable percentage • Electronics category
Rate for AU $0.00 - AU $4,000.00
11.9%
Final Value Fee
-AU $0.30
-AU $0.30
Per order fixed amount
Total fees
-AU $8.20
GST (10%)
-AU $0.82
Total fees (includes GST)
-AU $9.02
-------------------------

I've been warned that manage payments will attract higher fees but this? What the hell is variable percentage, they charge what they want without specifying how much or what. Looks like having a store is no longer worth it on MP.

Re: Bizarre fees on managed payments

joztamps — Sat, 16 Oct 2021 11:16:14 GMT

For a Basic storeholder, 7.3% is the FVF rate for items in Tier 1, and 11.9% is the FVF for items in Tier 4.

See here

https://www.ebay.com.au/help/selling/fees-credits-invoices/ebay-stores-selling-fees-managed-payments-sellers?id=4809

Re: Bizarre fees on managed payments

digital*ghost — Sat, 16 Oct 2021 11:20:35 GMT

eBay's fees have varied according to the category of the item for a long time - well before the introduction of managed payments. "Variable" here does not mean they're charging whatever, it means the fee varies according to the category the item is in. Those rates match the rates eBay provides for a tier 1 and a tier 4 category item, for a seller with a basic store that's GST-registered.

Why not compare the costs to the same or similar item (in the same categories) that sold pre-managed payments - don't forget to add on the PayPal fees to the old eBay ones, then decide if the warnings about higher costs actually have any truth to them.

Re: Bizarre fees on managed payments

retrowise — Sat, 16 Oct 2021 11:43:11 GMT

Maybe you guys missed it but these were to books and listed in same category. SO explain that to me please. SAME CATEGORY both items were Electronic manuals

Re: Bizarre fees on managed payments

digital*ghost — Sat, 16 Oct 2021 11:49:06 GMT

@retrowise wrote:
Maybe you guys missed it but these were to books and listed in same category. SO explain that to me please. SAME CATEGORY both items were Electronic manuals

Well then both should have been charged at 11.9% - I'm sure if you get in touch with eBay and explain their mistake to them, they'll be happy to charge you the rest on the one they only charged at 7.3%

Re: Bizarre fees on managed payments

bygoneworld — Sat, 16 Oct 2021 11:56:14 GMT

Hmmm 11.9 sound high for a store

Re: Bizarre fees on managed payments

sugar249 — Sat, 16 Oct 2021 12:01:29 GMT

@bygoneworld wrote:
Hmmm 11.9 sound high for a store

Have you bothered to look at the link provided by joztamps above.

Re: Bizarre fees on managed payments

sugar249 — Sat, 16 Oct 2021 12:03:59 GMT

@digital*ghost wrote:
@retrowise wrote:
Maybe you guys missed it but these were to books and listed in same category. SO explain that to me please. SAME CATEGORY both items were Electronic manuals
Well then both should have been charged at 11.9% - I'm sure if you get in touch with eBay and explain their mistake to them, they'll be happy to charge you the rest on the one they only charged at 7.3%

I bet they won't be asking for a correction in that case. Although looking at the other thread just started, they are leaving us.

Re: Bizarre fees on managed payments

retrowise — Sat, 16 Oct 2021 12:06:23 GMT

If I should pay 12% with a store plus all my resources than ebay just might not be worth it anymore. No wonder so many big sellers left after being signed up to MP.

Re: Bizarre fees on managed payments

retrowise — Sat, 16 Oct 2021 12:07:53 GMT

Yes I did. Fee should have been the same.

Re: Bizarre fees on managed payments

sugar249 — Sat, 16 Oct 2021 12:20:10 GMT

what are the 2 item numbers

Re: Bizarre fees on managed payments

retrowise — Sat, 16 Oct 2021 12:26:24 GMT

You don't need to know that

Re: Bizarre fees on managed payments

sugar249 — Sat, 16 Oct 2021 12:29:32 GMT

@retrowise wrote:
You don't need to know that

Thought so.

Did you realise there are 2 different electronics categories, one in Teir 4, one in tier 1. is that why you dont want to tell us

Re: Bizarre fees on managed payments

sugar249 — Sat, 16 Oct 2021 12:41:57 GMT

, but you must admit it is far better then the 18.55% fee's you were claiming to be hit with before managed payments.

https://community.ebay.com.au/t5/Selling/Ebay-fees-at-18-55/td-p/2417549

Re: Bizarre fees on managed payments

digital*ghost — Sat, 16 Oct 2021 13:35:35 GMT

@bygoneworld wrote:
Hmmm 11.9 sound high for a store

Depends on what you're comparing it to, doesn't it?

"Sounding" high doesn't mean much, sellers only have to ask themselves one question - can I work with this?

If the answer is yes, , or at least "I can try", neat. Hope they have great success on eBay.

If the answer is no, well that sucks for selling on eBay and I hope they have better success elsewhere.

Any other answer is only going to serve to make every single step on the way to the ultimate resolution as miserable and painful as possible - no point, not worth it.

Re: Bizarre fees on managed payments

gutterpunkz05 — Sat, 16 Oct 2021 14:34:08 GMT

Dear Mr Retro.......... @bgw....... Do you want to post the item numbers. or do you want me to do it for you.

You really are a J..K with all the rubbish you post on here, especially since you have been on managed payments since at least August.

If you have not got the hang of it by now, then you really should give the game away.

Re: Bizarre fees on managed payments

gutterpunkz05 — Sat, 16 Oct 2021 14:41:28 GMT

Hi all, it seems the OP has been playing everyone on the boards for fools, with all the rubbish he posts about managed payments.

Should I out him.

Re: Bizarre fees on managed payments

padi*0409 — Sat, 16 Oct 2021 14:49:51 GMT

Ya might be playing with fire there GP.................

Re: Bizarre fees on managed payments

gutterpunkz05 — Sat, 16 Oct 2021 15:03:16 GMT

Hi Padi. Would not be the first time, anyway anyone with half a hour to spare can readily follow the breadcrumbs, almost as easy as tracking a polar bear in the snow,

Re: Bizarre fees on managed payments

sugar249 — Sat, 16 Oct 2021 19:39:16 GMT

@gutterpunkz05 wrote:
Hi all, it seems the OP has been playing everyone on the boards for fools, with all the rubbish he posts about managed payments.
Should I out him.

Yes please,

I started to look at their past history on here yesterday, that is when I dug out the 18.55% fee thing, I notice their they were asked for more detail none supplied.

Also looking at the other 20 or so posts they have started alone, they are very unhappy campers, and as I think you have noted some inconsistencies in the story.