https://community.ebay.com.au/t5/Selling/Refund-for-Customer/m-p/2437493#M216692 <P>Hi,</P><P>We are ebay store seller and we have recently requested seller that we are out of stock with 1 item.</P><P>Instead of cancelling the order, customer choose the option of return, though the items was not even sent to customer.</P><P>Now when we are processing the refund Ebay is deducting a fees, we want to process full refund to customer.</P><P>Thanks in advance for help.</P> Thu, 21 Oct 2021 20:53:54 GMT ctc.communications 2021-10-21T20:53:54Z https://community.ebay.com.au/t5/Selling/Refund-for-Customer/m-p/2437493#M216692 <P>Hi,</P><P>We are ebay store seller and we have recently requested seller that we are out of stock with 1 item.</P><P>Instead of cancelling the order, customer choose the option of return, though the items was not even sent to customer.</P><P>Now when we are processing the refund Ebay is deducting a fees, we want to process full refund to customer.</P><P>Thanks in advance for help.</P> Thu, 21 Oct 2021 20:53:54 GMT https://community.ebay.com.au/t5/Selling/Refund-for-Customer/m-p/2437493#M216692 ctc.communications 2021-10-21T20:53:54Z