topic Re: does ebay still have a non paymetn dispute centre in Selling

does ebay still have a non paymetn dispute centre

1313easystreet — Fri, 03 Dec 2021 00:10:20 GMT

21/11 sold a shirt - at a reduced buy it now (bargain) - after direct contact from buyer for the lower offer - however since then no contact no response no paymetn - have sent a reminder invoice and a friendly wake up email - now wishing to go to non payment dispute - however it doesnt seem to exist any more (does it) - and it looks like buyers have a free hand to change their minds?

Re: does ebay still have a non paymetn dispute centre

papermoon.lady — Fri, 03 Dec 2021 00:16:10 GMT

https://www.ebay.com.au/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137

Re: does ebay still have a non paymetn dispute centre

jellybirddesigns — Fri, 03 Dec 2021 00:25:39 GMT

If you don't want to keep chasing buyers or cancelling transactions, you could change your items to BIN with Immediate Payment required. Giving the option of Best Offer is also going to have you getting fed up with buyers who try and totally low ball you well below the auction starting price.

I think auctions are pretty overrated these days. Sellers don't really get the prices they used to in the past.

Re: does ebay still have a non paymetn dispute centre

curraone — Fri, 03 Dec 2021 00:26:07 GMT

it's a lot simpler now - just choose "cancel order" and follow the prompts for non-payment.

Re: does ebay still have a non paymetn dispute centre

repentatleisure1952 — Fri, 03 Dec 2021 00:27:52 GMT

Do you not read eBay updates/announcements?

Re: does ebay still have a non paymetn dispute centre

jellybirddesigns — Fri, 03 Dec 2021 00:33:19 GMT

Agree with @curraone - but make sure you use the reason "problem with buyers address", so you don't incur a defect.

Re: does ebay still have a non paymetn dispute centre

repentatleisure1952 — Fri, 03 Dec 2021 00:38:29 GMT

@jellybirddesigns wrote:
Agree with @curraone - but make sure you use the reason "problem with buyers address", so you don't incur a defect.

Why not use Non Payment?

Re: does ebay still have a non paymetn dispute centre

padi*0409 — Fri, 03 Dec 2021 01:03:21 GMT

@repentatleisure1952 wrote:
@jellybirddesigns wrote:
Agree with @curraone - but make sure you use the reason "problem with buyers address", so you don't incur a defect.
Why not use Non Payment?

Correct, use the non-payment option then the buyer gets a strike against their account and cannot leave feedback.

Re: does ebay still have a non paymetn dispute centre

jellybirddesigns — Fri, 03 Dec 2021 01:30:29 GMT

Thanks for the clarification!

Re: does ebay still have a non paymetn dispute centre

curraone — Fri, 03 Dec 2021 01:40:34 GMT

If you cancelled the transaction because the buyer didn't pay, any Feedback left by the buyer will be removed and your seller standards won't be affected.

https://www.ebay.com.au/help/selling/selling-getting-paid/cancel-transaction?id=4136

Re: does ebay still have a non paymetn dispute centre

*sons_and_daughters* — Fri, 03 Dec 2021 09:51:11 GMT

@jellybirddesigns wrote:
If you don't want to keep chasing buyers or cancelling transactions, you could change your items to BIN with Immediate Payment required. Giving the option of Best Offer is also going to have you getting fed up with buyers who try and totally low ball you well below the auction starting price.

I think auctions are pretty overrated these days. Sellers don't really get the prices they used to in the past.

Maybe for you. For me, auctions are definitely not overrated. My items do very well at auction thank you very much. I know you love to push your agenda of buy it now with immediate payment, but for some categories, like mine, items sell much better at auction. It's not a one size fits all and I thought given the amount of time you've been selling, you'd know that. I also have BIN items, and they just keep relisting month after month. Similar items listed as auction sell on the first listing.

I have had countless items with a start bid of $19.99 and sold for well over $300. I would have been happy with the $19.99. If people want to give me insane amounts of money for my items, I'm more than happy to let them.

Can I give up my day job? No. Have I underpriced my start prices? No, I haven't, because I know what my items are worth. However, there are plenty of people who are willing to pay big bucks for THAT item, because they really, really want it. I have done the same. Paid more than what I knew it was worth, because I really wanted it. Not to resell, I just really wanted it (that said, there was a limit on how much I'd spend!).