topic Re: pick up only ignored in Selling

pick up only ignored

jason3887 — Tue, 30 Nov 2021 13:54:17 GMT

I have posted an item for sale and have pick up only. I also wrote if you require postage to contact me first for a price for shipping.

the buyer just went ahead and bought my item. I sent a message saying I need to add postage which the buyer ignored and proceeded to pay. I have sent messages to the buyer but have had no reply.

what do I do?

Re: pick up only ignored

padi*0409 — Tue, 30 Nov 2021 14:06:58 GMT

Use the link below using "problem with buyer's address" as the excuse.

https://www.ebay.com.au/help/selling/getting-paid/sellers-can-cancel-order?id=4136

Re: pick up only ignored

jellybirddesigns — Tue, 30 Nov 2021 14:23:50 GMT

Many buyers do not bother to read descriptions or look at listings fully- that is a given. They may not have seen your message either.

Why don't you just work out what shipping is and include it? The vast majority of people are not going to live anywhere near you to pick it up and would prefer to get this posted. Cancel the item as mentioned and re-list with a proper postage cost.

Re: pick up only ignored

janeababe — Wed, 01 Dec 2021 01:15:51 GMT

If he has paid, perhaps the buyer is going to pick up and doesn’t require postage.?!???

Silly to pay first, but hey, eBay isn’t full of smart folk! 😉

Use Padi’s link and cancel the sale. Then you’ll get your fees back too.
Don’t waste your time with twits. 😎

Re: pick up only ignored

repentatleisure1952 — Wed, 01 Dec 2021 06:06:27 GMT

"what do I do?"

You come back &say thank you padi.

Re: pick up only ignored

robbole — Tue, 07 Dec 2021 05:43:35 GMT

Unfortunately there are some such buyers who never bother to read the entire ad. Contact eBay Customer support and explain what happened. They will probably advise you to cancel the transaction and put "problem with Buyer's address" as the problem. Make sure you save the chat reference so you can refer back to it, in case the buyer leaves you a negative feedback. eBay will remove it as it was not your fault.