topic Re: Unable to sell as I dont have a drivers License or Passport in Selling

Unable to sell as I dont have a drivers License or Passport

southwold55 — Wed, 21 Apr 2021 04:05:03 GMT

Ive been a ebay member buying and selling for several years .However since Ebay bought in a managed payment policy I haven t sold anything .I spent the morning doing 12 listings but when i went to list I was told I needed to update my details .I was sent to a form which requires me to provide details of either a drivers license or a passport .I have neither .I then spent several frustrating minutes talking to ebay live chat .The person I spoke to had no idea what happens when a person has neither of these forms of ID and said no one in customer service could provide me with the details of why they asked for them .and referred me to the user agreement and payment terms of use but these seem so complicated that I cant seem to find an answer .Is the rule the result of an Australian Government Department requirement and if so which Department ? Lots of people do not have drivers licenses or passports so does this mean they cant ever sell on Ebay again ?

Re: Unable to sell as I dont have a drivers License or Passport

papermoon.lady — Wed, 21 Apr 2021 04:16:10 GMT

I am not a seller, so I am not affected, but some sellers here said that other IDs are fine too, the normal IDs other institutions accept, like banks for example. I have neither either (driver's license or passport) and was *always* able to open bank accounts etc. with other IDs, for example a birth certificate.

Maybe if someone here has provided other IDs, they can let you know what they did.

Maybe you can also try live chat again (there will most probably be another person).

Is there no link or email at the end of the email you received to provide support in case difficulties/problems emerge?

Re: Unable to sell as I dont have a drivers License or Passport

southwold55 — Wed, 21 Apr 2021 04:37:29 GMT

Thanks . I didn't get an email .The person on live chat wasn't helpful .I asked to speak to someone higher up and he just said no one could give me an answer as they werent given the information .So I said they shouldn't be enforcing rules if they don't know where they originate from .I do have a photo ID card ,but as I have found in the past these arent considered equal to a drivers license .Hopefully

someone else may know the answer 🙂

Re: Unable to sell as I dont have a drivers License or Passport

katistrophik — Wed, 21 Apr 2021 04:45:07 GMT

You can use a state issued identity card, what state are you in?

Re: Unable to sell as I dont have a drivers License or Passport

davewil1964 — Wed, 21 Apr 2021 04:47:32 GMT

Try using the ID you have. Some work, some don't. Anecdotally, if it is in the same format as a DL, it will be accepted.

if it works, good. If not, at least you will know.

Re: Unable to sell as I dont have a drivers License or Passport

southwold55 — Wed, 21 Apr 2021 06:21:07 GMT

I'm in NSW however the drop down menu only provided a choice of passport or drivers license. There was no option to put anything else.

Re: Unable to sell as I dont have a drivers License or Passport

southwold55 — Wed, 21 Apr 2021 06:23:53 GMT

I will try putting the photo ID details in . I have done this on other forms requesting a license in the past and it hasn't worked. But I'll give it a try.

Re: Unable to sell as I dont have a drivers License or Passport

davewil1964 — Wed, 21 Apr 2021 06:24:00 GMT

Try putting it in as a DL

Re: Unable to sell as I dont have a drivers License or Passport

southwold55 — Wed, 21 Apr 2021 07:39:54 GMT

Amazingly putting in the Photo ID card number worked ,I then was able to complete the process add bank account etc .I have now been able to list my items -thanks .

Re: Unable to sell as I dont have a drivers License or Passport

davewil1964 — Wed, 21 Apr 2021 07:46:20 GMT

No worries

Re: Unable to sell as I dont have a drivers License or Passport

chameleon54 — Wed, 21 Apr 2021 07:56:08 GMT

@southwold55 wrote:
Amazingly putting in the Photo ID card number worked ,I then was able to complete the process add bank account etc .I have now been able to list my items -thanks .

Photo ID worked for the missus for around two months, but eventually ebay spat the dummy and rejected it. in the end, she had to apply for a passport to keep selling.

Re: Unable to sell as I dont have a drivers License or Passport

davewil1964 — Wed, 21 Apr 2021 09:05:54 GMT

in the end, she had to apply for a passport to keep selling.

Why?

With a family trust, you could have all your selling IDs in your name and disburse funds in the most tax advantageous way.

Re: Unable to sell as I dont have a drivers License or Passport

fips2 — Wed, 07 Jul 2021 13:17:34 GMT

I'm also very angry a this change in policy, which also does away with the ability to transfer money to sellers' bank accounts directly. There is nothing you can do, no explanation, nobody to complain to. Insult to injury they call it 'a better experience'. Either you play their game or you are out in the cold - strategy must be to shake off this kind of digital dependency, be consequential and quit for something else.

Re: Unable to sell as I dont have a drivers License or Passport

sugar249 — Wed, 07 Jul 2021 21:29:19 GMT

Strangely enough you do have an option, and its painless, no need to be ''angry''. Close your account, its your percolative really, no one is forcing you to follow their rules.

Re: Unable to sell as I dont have a drivers License or Passport

imastawka — Thu, 08 Jul 2021 01:25:54 GMT

percolative ???

Re: Unable to sell as I dont have a drivers License or Passport

roxy.fox204 — Tue, 13 Jul 2021 03:00:37 GMT

SERIOUSLY??????

Re: Unable to sell as I dont have a drivers License or Passport

imastawka — Tue, 13 Jul 2021 03:06:45 GMT

Yeah seriously.

They're not making coffee

Re: Unable to sell as I dont have a drivers License or Passport

papermoon.lady — Tue, 13 Jul 2021 03:38:41 GMT

Prerogative... I guess?

Re: Unable to sell as I dont have a drivers License or Passport

lubarn-8 — Sat, 07 Aug 2021 11:04:11 GMT

My problem is not being able to sell but being able to get money from stuff i sold from before the change over its trapped with ebay until your able to get the correct form of id.

Re: Unable to sell as I dont have a drivers License or Passport

davewil1964 — Sat, 07 Aug 2021 11:16:57 GMT

The answer is in your question.

Provide required ID and your funds will be released.