topic Re: Calculated Express Post showing same price as Standard? in Selling

Calculated Express Post showing same price as Standard?

035skye — Sun, 23 Oct 2022 07:57:11 GMT

Hey guys~ Encountered a weird bug today. Listed an item, postage should be $25 Standard, $32 Express with AusPost calculated postage. In editing, it is showing correctly but when listed, the listing shows both Standard and Express as being $25. Got my partner to check on his account, shows the same, including in checkout. Checked my old listings, some are showing correctly, some are not. I know they were correct beforehand. You can check my listings to see what I mean. Timing of the new UI would seem to correlate. Anyone else having this issue?

Re: Calculated Express Post showing same price as Standard?

twyngwyn — Sun, 23 Oct 2022 08:00:58 GMT

I'm seeing standard postage only....

Re: Calculated Express Post showing same price as Standard?

eol-products — Sun, 23 Oct 2022 08:54:17 GMT

I would delete express as I cannot see how you could fix it as it shows correctly while revising.

Re: Calculated Express Post showing same price as Standard?

cosmintas — Sun, 23 Oct 2022 09:48:11 GMT

Doing the same for me as well. Showing $27.05 for all ebay postage labels. Grrr!!

Hoping it's just a bug that will disappear by tomorrow.

Re: Calculated Express Post showing same price as Standard?

035skye — Sun, 23 Oct 2022 10:18:51 GMT

Glad it's not just me. Probably will fix itself but who knows when

Re: Calculated Express Post showing same price as Standard?

minimikimusic — Sun, 23 Oct 2022 10:53:41 GMT

Same, happening for me as well and it's been like this for 24 hours now. I'll have to purchase postage from aus post mybusiness website instead.

Re: Calculated Express Post showing same price as Standard?

hills-lighting — Sun, 23 Oct 2022 12:06:51 GMT

Same happening for me. When purchasing Ebay/Auspost labels - standard and express are showing the same price. Possibly why it's displaying that way in your listing too. Great time to save money if you're sending large parcels by express, as you can send express for the standard price! All satchels prices are $27.05 though. Glad to hear it's not just me. I have sent an email to aupriority@ebay.com about it and would suggest all here do the same so ebay can't pretend there isn't a problem

Re: Calculated Express Post showing same price as Standard?

earthdreamer — Sun, 23 Oct 2022 18:30:21 GMT

Now Monday morning, and still no fix.

Am starting to stress out about it, as my buyer addresses are non-standard and difficult to transpose to AP labels. Also have a parcel going to a US freight forwarder today, will take me ages to fill in the details. Ugh.

Re: Calculated Express Post showing same price as Standard?

lilies*and*roses — Mon, 24 Oct 2022 00:49:57 GMT

Yes, I spoke to online help about it yesterday who confirmed it was a bug (annoyingly for me I was on autopilot and purchased the first small satchel label before I realised - then had to go void). She was hopeful it might be fixed by today but 24 hours on, still nothing. Hugely frustrating and a pain to have to transpose it all to My Post Business!

Re: Calculated Express Post showing same price as Standard?

aquarius1001 — Mon, 24 Oct 2022 07:41:41 GMT

I'm glad I have discovered that al lt of people are experiencing the same issue! I thought i was going mad! $27.05 for a small flat rate parcel - just as well I looked before I clicked the print postage button! I hope it's fixed soon!

Re: Calculated Express Post showing same price as Standard?

ramcycle2010 — Mon, 24 Oct 2022 12:53:58 GMT

A small flat rate parcel is showing as $9.70 for me, not $27.05. All sizes are showing their correct respective prices, but express services are showing the same price as standard services.

Re: Calculated Express Post showing same price as Standard?

ramcycle2010 — Mon, 24 Oct 2022 13:29:33 GMT

Sent ebay an email as you suggested. Don't want to remove express post option from my listings, so the sooner they get this fixed the better.

Re: Calculated Express Post showing same price as Standard?

ramcycle2010 — Mon, 24 Oct 2022 20:31:34 GMT

Bug seems to have been fixed, for me at least. All my listings are now showing the correct postage for both standard and express services.

Re: Calculated Express Post showing same price as Standard?

035skye — Fri, 11 Nov 2022 10:49:16 GMT

Argh, the site is having postage issues again! AusPost Standard and Express are totally missing now as a selection for some lisitings. My listings that definitely had them, some still show both, some show one or the other, some none. Very annoying

Re: Calculated Express Post showing same price as Standard?

davewil1964 — Fri, 11 Nov 2022 11:25:14 GMT

What can I say that I haven't said many times before?

If using AP DON'T use eBay labels, The discounts that eBay get are not passed on. Sendle I have no idea. I wouldn't use them in a fit.

As an aside, did you bother reading any of the replies to your initial post? If so, did you try implementing them? I'm guessing no in both cases.

After all, it is easier to complain and play the victim than to be proactive.

Ps: It's Friday, maintenance day. Try again tomorrow.

Re: Calculated Express Post showing same price as Standard?

035skye — Fri, 11 Nov 2022 11:34:45 GMT

Lol I don't know what your problem is. I sure did read the replies to my initial post and occasionally replied. It was confirmed to be eBay glitch, which resolved after a few days.

There is another glitch right now, obviously you are not aware of.

As for not buying AusPost labels on eBay, they cost the same on eBay as in-store, that's got nothing to do with the topic.

Re: Calculated Express Post showing same price as Standard?

*sons_and_daughters* — Sat, 12 Nov 2022 00:00:00 GMT

@035skye wrote:
Lol I don't know what your problem is. I sure did read the replies to my initial post and occasionally replied. It was confirmed to be eBay glitch, which resolved after a few days.

There is another glitch right now, obviously you are not aware of.

As for not buying AusPost labels on eBay, they cost the same on eBay as in-store, that's got nothing to do with the topic.

If you post X amount of items each month and purchase your labels through Aust Post Business, then you get discounts. The more you post, the higher the discount. Ebay no longer offers those discounts, the keep the profit to themselves. You don't have to be a "business" to use Aust Post Business. It's available for everyone. It's free to join and the discounts are well worth it.