topic Re: Tracking scan on app not working. in Selling

Tracking scan on app not working.

smhrocky03 — Fri, 18 Nov 2022 10:13:20 GMT

Is anybody else having issues with the tracking not scanning on the app correctly when sending out orders?

Re: Tracking scan on app not working.

davewil1964 — Fri, 18 Nov 2022 10:45:26 GMT

No, I don't use the app.

However the real question is what your buyers see. Whether using the app or not.

Have you had defects? If not, why are you stressing?

Re: Tracking scan on app not working.

meekamag2 — Fri, 18 Nov 2022 11:30:55 GMT

Yes, It's NEVER up to date.

Re: Tracking scan on app not working.

thriftysparkles — Mon, 21 Nov 2022 22:20:11 GMT

Yes, not working for me either-having to type individual numbers 😞

Re: Tracking scan on app not working.

durhamwitch69 — Wed, 30 Nov 2022 10:12:58 GMT

This is happening to me as well. When I scan the QR code it comes up with a really long incorrect tracking number. I am having to type the numbers in by hand. Does anyone know a fix for this?

Re: Tracking scan on app not working.

durhamwitch69 — Wed, 30 Nov 2022 10:13:50 GMT

Is yours working now?

Re: Tracking scan on app not working.

smhrocky03 — Wed, 30 Nov 2022 11:51:18 GMT

Still not for me.

I spoke to eBay about it and haven’t heard back from them.

Re: Tracking scan on app not working.

thriftysparkles — Sat, 14 Jan 2023 01:41:12 GMT

No, still not working

Re: Tracking scan on app not working.

ha-harri-wbneavpp5n — Mon, 16 Jan 2023 00:22:19 GMT

I tried on my wife's old iphone 8 and it works perfectly. Go figure. Thanks for nothing ebay

Re: Tracking scan on app not working.

tinkertailor88 — Mon, 19 Jun 2023 00:24:05 GMT

I recently upgraded iOS and now have the same issue! I work around by using the Auspost app to scan the correct tracking no and copy across …

Re: Tracking scan on app not working.

petersbargainshop — Tue, 20 Jun 2023 01:02:52 GMT

A fault has developed with the app. The solution is, when you choose the "Add tracking number" option and the screen appears without the 'Scan' option, choose the 'Add another tracking number' option and a second dialogue box opens with the scan option. Then choose the 'Remove' option and the dialogue box without the 'Scan' option disappears. Then use the 'Scan' option as usual. Message me if you need additional help or information.😀