topic Re: Store anomalies....anyone else????? in Selling

Store anomalies....anyone else?????

twyngwyn — Thu, 23 Feb 2023 03:43:12 GMT

Store sellers, please do me a favour and go into your store......click on any item under your banner and see how far you get.....I can't believe what I'm seeing

Re: Store anomalies....anyone else?????

siddieswans — Thu, 23 Feb 2023 04:39:40 GMT

Looks normal to me? What are you seeing different?

Re: Store anomalies....anyone else?????

twyngwyn — Thu, 23 Feb 2023 04:51:21 GMT

I'm on a laptop....

yesterday when clicking on ANY of my pics it took me to a blue screen....

today, click on pic I get a 'quickview' >>>see more details - NOTHING.....so I click on title and it takes me back to my storefront

Re: Store anomalies....anyone else?????

wide-world-of-stamps — Thu, 23 Feb 2023 04:53:02 GMT

No problem for us.

Using a laptop, windows 11, chrome.

Re: Store anomalies....anyone else?????

twyngwyn — Thu, 23 Feb 2023 04:54:41 GMT

OK...am in your store - SAME THING

Re: Store anomalies....anyone else?????

twyngwyn — Thu, 23 Feb 2023 05:00:50 GMT

I can't go to any of your descriptions, unless I hit 'see other items'.....so storefront is the same as mine

Re: Store anomalies....anyone else?????

padi*0409 — Thu, 23 Feb 2023 05:00:56 GMT

Both your store and WWS's look fine to me Twyn on my computer running Win 10 with Firefox.

Maybe try the old cookies/cache/reboot thing ?

Re: Store anomalies....anyone else?????

papermoon.lady — Thu, 23 Feb 2023 05:02:19 GMT

I tried 2 stores and when I clicked on a picture it first looked like when I click on a pic in the feed (a popup window with more photo thumbnails at the bottom), but when I clicked on "more details" nothing happened...

Re: Store anomalies....anyone else?????

twyngwyn — Thu, 23 Feb 2023 05:04:17 GMT

Thankyou, paper....thought I was going mad.....no wonder sales are rubbish

Re: Store anomalies....anyone else?????

twyngwyn — Thu, 23 Feb 2023 05:12:21 GMT

ok, when I actually got to see your item.....see what eBay have now done??

Before you can read the item description, they have now placed rows of sponsored ads there...this is outrageous

Re: Store anomalies....anyone else?????

wide-world-of-stamps — Thu, 23 Feb 2023 05:15:59 GMT

Yes, while I don't have your initial problem, I do get the rows of sponsored ads - not when I go into my store on this account, but on any other listings.

I realise I've been seeing the ads for a couple of days, but just scrolled past them.

No wonder buyers don't read the description - they can't actually find it!

Re: Store anomalies....anyone else?????

domino-710 — Thu, 23 Feb 2023 05:20:06 GMT

I'm on an Android tablet - normal when click on item.

But scroll down - 2 whole rows of the items of others - then finally get to description.

WTH.

Re: Store anomalies....anyone else?????

twyngwyn — Thu, 23 Feb 2023 05:20:38 GMT

It took me 4/5 clicks to see a full description of your item/s......who would bother?

Re: Store anomalies....anyone else?????

twyngwyn — Thu, 23 Feb 2023 05:33:31 GMT

From Nov 2022 blog

Would You Pay to Keep Your Listings Free of Rival Ads? (ecommercebytes.com)

Re: Store anomalies....anyone else?????

siddieswans — Thu, 23 Feb 2023 05:51:48 GMT

Probably just me but clicking on See All Details produces nothing from Quick View. I have to go back and click on the item (which is what I would do anyway, which is why I haven't noticed any change).

"It took me 4/5 clicks to see a full description of your item/s.." From Quick View????

As for the sponsored listings I suppose I just scroll past and ignore them. Hope prospective buyers would too.

Re: Store anomalies....anyone else?????

twyngwyn — Thu, 23 Feb 2023 06:01:00 GMT

"It took me 4/5 clicks to see a full description of your item/s.." From Quick View????

No, I went to your store (door) clicked on photo - nothing! So, I went to categories>>see all items, then I could get full description

Re: Store anomalies....anyone else?????

papermoon.lady — Thu, 23 Feb 2023 06:04:12 GMT

@wide-world-of-stamps wrote:
No wonder buyers don't read the description - they can't actually find it!

The sponsored items used to be after the description... If buyers didn't read the description before, imagine now!

Re: Store anomalies....anyone else?????

twyngwyn — Thu, 23 Feb 2023 06:09:05 GMT

monkey see, monkey do

Etsy Tests Appear to Send Shoppers Away from Sellers' Listings (ecommercebytes.com)

Re: Store anomalies....anyone else?????

papermoon.lady — Thu, 23 Feb 2023 06:18:52 GMT

I don't see any ads before the description when I look at listings on Etsy, although on the main page I see "because you viewed" (and then similar items). The description on Etsy is on the right side rather than under the photo(s), so it would be difficult to place ads before the description...

There is a "Discover more items" section towards the bottom of listings though.

Re: Store anomalies....anyone else?????

siddieswans — Thu, 23 Feb 2023 06:46:15 GMT

Weird - I can see everyone's store items by clicking on the photo - it is only with Quick View that I can't click to see the full details.