topic Re: Driving license upload in Selling

Driving license upload

richarashwort4 — Mon, 29 May 2023 10:15:18 GMT

I have a payment on hold, and they want me to upload my driving license, which I have unsuccessfully done around 50 times now. The info is correct, is there some secret way to do this? it's doing my nut in now.

Cheers

Re: Driving license upload

sugar249 — Mon, 29 May 2023 10:25:42 GMT

Based on the information supplied, I think you have inputted the 3rd number from the left wrong.

In reality not sure how you are hoping for help without giving any details, ie, errors, what you see.. etc etc etc

Re: Driving license upload

richarashwort4 — Mon, 29 May 2023 10:29:23 GMT

Cheers.

I upload the front and back of the license, then about 2 minutes later I get an email telling me I need to update my info. Then Iupload again and am stuck in this Boolean loop of frustration, as I once again upload the photos, only to again be told I need to update some details on my account.

Re: Driving license upload

sugar249 — Mon, 29 May 2023 10:55:30 GMT

@richarashwort4 wrote:
Cheers.

I upload the front and back of the license, then about 2 minutes later I get an email telling me I need to update my info. Then Iupload again and am stuck in this Boolean loop of frustration, as I once again upload the photos, only to again be told I need to update some details on my account.

Have you followed the details in the attached, ie. file type, size, name matches, etc

Registering as a seller | eBay

Re: Driving license upload

davewil1964 — Mon, 29 May 2023 11:44:29 GMT

Can't help. My registration for Managed Payments went through without a hitch.

Have you actually complied with all requirements? It's a bit more than uploading a DL.

Re: Driving license upload

hipichic1970 — Thu, 01 Jun 2023 08:10:25 GMT

I had this same thing happen. I believe it was because my correct address was on the change of address sticker on the back of my license and not the one on the front. I had to contact support and get them to sort it out for me.

Re: Driving license upload

twyngwyn — Thu, 01 Jun 2023 09:09:19 GMT

yes, contact eBay>>>HELP at top of page....good luck