topic Re: Ridiculous fees in Selling

Ridiculous fees

izikazoomba — Fri, 09 Jun 2023 00:32:26 GMT

I have recently been made aware that ebay is slugging me 20% for pump parts that I sell on their platform, this is too expensive for me to continue on this platform. Is there a way that I can speak to a real person about getting the fees they charge lowered. I can see why facebook marketplace is so big now

Re: Ridiculous fees

sandypebbles — Fri, 09 Jun 2023 01:14:18 GMT

Why are you needing to pay 20%? and only just made aware?

You agree to pay the fees you are required to pay before you list

No, eBay CS can't give you special treatment, you owe what you owe

If you believe Facebook Marketplace is the right place for you, off you go

Don't forget to end your current listings if you did'nt look at what fees you'll pay for those either

Re: Ridiculous fees

imastawka — Fri, 09 Jun 2023 01:22:11 GMT

Fees are not 20%, but 13.4%

Selling fees without an eBay Store | eBay

Re: Ridiculous fees

sugar249 — Fri, 09 Jun 2023 01:41:20 GMT

Be interesting to see how you work out the maths to get to 20%

Re: Ridiculous fees

izikazoomba — Fri, 09 Jun 2023 03:24:54 GMT

That is what I thought but when I work it out it is between 19% and 20% I have heard that they charge higher fees on some items but that is ridiculous

Re: Ridiculous fees

izikazoomba — Fri, 09 Jun 2023 03:25:44 GMT

I take the full price deduct 20% from the total

Re: Ridiculous fees

sugar249 — Fri, 09 Jun 2023 03:30:02 GMT

@izikazoomba wrote:
I take the full price deduct 20% from the total

LOL. ok, I'll make my question clearer, show the calculation that Ebay used.

Sale price.

Fee charge

any other costs

total in your bank

Re: Ridiculous fees

domino-710 — Fri, 09 Jun 2023 03:32:04 GMT

Are you including the cost of your store in this. ??

Or just sales.

Re: Ridiculous fees

twyngwyn — Fri, 09 Jun 2023 03:32:30 GMT

Selling fees without an eBay Store | eBay

Your pump parts are Tier 4

Re: Ridiculous fees

imastawka — Fri, 09 Jun 2023 04:24:59 GMT

@izikazoomba wrote:
I take the full price deduct 20% from the total

You can view a detailed breakdown of how all transaction fees are charged for each order in Seller Hub or My eBay. Here's how:

Go to the Payments tab in Seller Hub or Payments in My eBay.
Select All transactions.
Find the order you’d like to view and select View.
See the Fee details section.

The Fee details section shows the final value fee, and any other transaction fees due at the time of sale. Any final value fee promotions or discounts will also be visible. If you would like to review all of your fees in a single report, read our article about reconciling your eBay sales transactions.

How fees and selling costs are charged | eBay

Re: Ridiculous fees

izikazoomba — Fri, 09 Jun 2023 07:55:56 GMT

I dont have a store, selling from the basic platform

Re: Ridiculous fees

imastawka — Fri, 09 Jun 2023 08:10:52 GMT

But you still have a Payments Tab to look at.

Re: Ridiculous fees

gutterpunkz05 — Fri, 09 Jun 2023 13:07:25 GMT

13.4% Unless you are using promotions

Re: Ridiculous fees

springyzone — Sat, 10 Jun 2023 21:06:37 GMT

@izikazoomba wrote:
I have recently been made aware that ebay is slugging me 20% for pump parts that I sell on their platform, this is too expensive for me to continue on this platform. Is there a way that I can speak to a real person about getting the fees they charge lowered. I can see why facebook marketplace is so big now

There is the chat line but I doubt you'll get a rep on there who will lower your fees.

There is a set structure and from what I can gather, they stick to it.

If you have a problem or ebay makes a mistake with something, I have heard of people getting a refund.

But you're not talking of special circumstances with your items. I am not a seller but I don't think it is like bank loans, where you can negotiate a different individual rate?

Yes, marketplace is huge & it may work for you, I don't know. My own experience on it has been that it can be annoying as people expect you to be online 24/7 with instant replies & quite a few try to beat you way down in price. Insulting offers, actually. If you do try marketplace, I would advise putting the words Not negotiable in your ad. But if you want your ads on marketplace to be featured, they charge for that too.

Sometimes you might need to bump up the price of your item to cover the advertising costs.

Re: Ridiculous fees

davewil1964 — Sun, 11 Jun 2023 09:38:38 GMT

There you go. What you should do is take the difference between full price and what you get.

Are you using eBay labels, perchance? They are not free and are charged to your account.

Re: Ridiculous fees

p9games — Wed, 14 Jun 2023 10:41:17 GMT

Millions of items sold on this platform a day. You really think anybody is empowered to wave a wand and lower YOUR fees? That's assuming they were inclined to do so, which they are not. The platform fees are well documented. You either perused them before selling or chose not to.

Your 20% claim is likely incorrect. Unless you've paid to promote your listing the fee will be around 13%

FB marketplace definitely has some benefits. It also has some very real downsides (scammers, no payment processing, lack of automation / API) which make it impossible to sell at scale, but perhaps it's the right option for you.

Re: Ridiculous fees

gumardee_coins_and_banknotes — Sat, 17 Jun 2023 23:36:39 GMT

Where have you been, ebay fees are between 14-20%.

Re: Ridiculous fees

eol-products — Sat, 17 Jun 2023 23:49:11 GMT

Those rates are quite high, checking a few of my last payments fees are 6.6 to 10.3. 6.6 was due to getting this promotion 30% off fees for new items listed this month that sell before renewing in a months time.

Re: Ridiculous fees

imastawka — Sun, 18 Jun 2023 00:56:26 GMT

@gumardee_coins_and_banknotes wrote:
Where have you been, ebay fees are between 14-20%.

I've been right here.

Read the link I gave for ebay's fees.