topic Re: Postage to Belarus in Selling

Postage to Belarus

shuttlebug01 — Mon, 03 Jul 2023 04:14:43 GMT

Hi there,

I am in Australia and have only been selling to people who live in Australia.

I have just had an enquiry from someone in Belarus asking if I ship to Europe... I'm not sure what to do.

Has anyone had any experience in shipping from Australia to Europe? I always just use Australia Post, but really not sure firstly who to use and secondly how I would change their shipping price on the product that they're enquiring about.

I read something on Ebay about not being able to send products to Belarus but not sure if this is still happening or if we're now able to.

Sorry about the long enquiry. Hoping someone can guide me on what to do.

Many thanks

Re: Postage to Belarus

sandypebbles — Mon, 03 Jul 2023 04:21:34 GMT

Personally, I would'nt be risking it

New, inexperienced seller, selling pricey items, to a buyer in Belarus

I smell red flags

What is your gut saying ?

Re: Postage to Belarus

imastawka — Mon, 03 Jul 2023 05:09:18 GMT

Your postage specifically excludes Belarus, so I would tell them no.

Way too many problems I think, to make an exception.

Re: Postage to Belarus

sugar249 — Mon, 03 Jul 2023 05:19:31 GMT

To answer your questions.

They would do it and send a request for a total. In which case you send them back an invoice with the adjusted postage included, then they pay based on that.

Australia Post don't send to Belarus, so you would need to find a courier.

But, The above was for info, I just wouldnt send to Belarus, sounds dodgy as Bat poop. But I no longer send anything overseas, it's just not worth the hassle.

Re: Postage to Belarus

*sons_n_daughters* — Mon, 03 Jul 2023 09:22:56 GMT

Definitely not. Don't even consider it. Block the buyer and make sure you update your buyer requirements that blocked buyers can't contact you, or buy from you if they are outside Australia.

Re: Postage to Belarus

countessalmirena — Mon, 03 Jul 2023 09:44:39 GMT

Belarus? No... no, not a risk worth taking at this time.

Re: Postage to Belarus

twyngwyn — Mon, 03 Jul 2023 10:20:42 GMT

Can they not source a mattress heater locally? Red flag.....block....

Re: Postage to Belarus

shuttlebug01 — Mon, 03 Jul 2023 22:57:18 GMT

Thank you for your advice. My product is only available in a few places around the world so would not be available to them locally. However you justified ny thoughts about this person, I'll block them.

Thank you so much

Re: Postage to Belarus

shuttlebug01 — Mon, 03 Jul 2023 23:01:19 GMT

Thank you. I appreciate your reply - definitely bad gut feeling. Think I'll pass on this person.

Kind regards

Re: Postage to Belarus

shuttlebug01 — Mon, 03 Jul 2023 23:02:16 GMT

Thank you so much, I'll take your advice

Re: Postage to Belarus

shuttlebug01 — Mon, 03 Jul 2023 23:03:25 GMT

Thank you so much. I'll take your advice and not continue with this person

Re: Postage to Belarus

springyzone — Tue, 04 Jul 2023 00:03:37 GMT

What you have to consider not only with this sale, but with any future sales too, is the possibility of things going wrong or of a buyer not being happy and wanting a refund or return.

When a buyer is in Australia, you can issue them with a postage label if that happens but if it is someone overseas, being out of pocket for 2 lots of postage might be just too much & it might be more financially viable to just let them keep it without a return or else you may end up paying them a partial refund.

I don't think all overseas customers are like this but I think there are definitely some who will take advantage and to be honest, this sounds as if it could be one of those situations.

Re: Postage to Belarus

gutterpunkz05 — Tue, 04 Jul 2023 04:26:46 GMT

At this particular time, I would not be sending anything, anywhere near Belarus.

Now, Re your particular item, I presume it has a CE Mark, or is required to have a CE Mark.

The EU brought in new processes for export of CE Mark items to Europe, at the time it seemed like too big a hassle, so I stopped selling all CE Mark items to Europe full stop.

Don't need the hassles.

Does your item have an EU style Plug fitted or an adapter supplied, no mention in the listing.

Re: Postage to Belarus

domino-710 — Tue, 04 Jul 2023 04:37:04 GMT

Probably not mentioned in the listing as the seller only posts within Aus.

Re: Postage to Belarus

gutterpunkz05 — Tue, 04 Jul 2023 04:51:58 GMT

Yep, but the listing does not even indicate voltage, or any Oz certification.

The reference to the EU plug, is in relation to exporting CE Mark items to

Europe, and the need to have a European economic partner, or distributor.

In all likelyhood the item would be seized on entry if it was not manufactured for sale in the EU and/or shipped with correct documentation as provided by the manufacturer

Re: Postage to Belarus

domino-710 — Tue, 04 Jul 2023 05:00:47 GMT

Understood - but there is a Manufacturer's 1 Year Warranty. lol

Nowhere does it state they are an accredited reseller.

Re: Postage to Belarus

imastawka — Tue, 04 Jul 2023 05:48:10 GMT

OP only sells to Australia.

Belarus is on their exclusion list - along with all other countries (I haven't counted)

Re: Postage to Belarus

domino-710 — Tue, 04 Jul 2023 06:08:50 GMT

Already covered.

More interested in where these items are made.

Re: Postage to Belarus

gutterpunkz05 — Tue, 04 Jul 2023 07:03:25 GMT

HI, stawks and Dom

Will try to clarify

I was not saying it had to be included in the listing for Oz.

I was asking if it was indeed destined for the EU market, as such info was not allready available in the listing.

So a question, followed by the reason for asking.

Hope that makes sense.. Bloody English language.

Re: Postage to Belarus

imastawka — Tue, 04 Jul 2023 07:20:57 GMT

@gutterpunkz05 wrote:
HI, stawks and Dom
Will try to clarify
I was not saying it had to be included in the listing for Oz.
I was asking if it was indeed destined for the EU market, as such info was not allready available in the listing.
So a question, followed by the reason for asking.
Hope that makes sense.. Bloody English language.

Why is there a need for this question, when the listing is only for Australia and not the EU market?