topic Re: Cannot upload tracking numbers, anyone else having the same problem? in Selling

Cannot upload tracking numbers, anyone else having the same problem?

yeoldecoinco — Fri, 07 Jul 2023 08:57:25 GMT

I cannot upload any tracking numbers today 7/7/23.

It just comes up with a blank screen when I try to upload tracking info to customer orders.

I tried Firefox, Google & Chrome browsers, I tried restarting the computer.

Nothing worked. Is anyone else having trouble uploading tracking numbers?

Re: Cannot upload tracking numbers, anyone else having the same problem?

countessalmirena — Fri, 07 Jul 2023 09:15:35 GMT

It’s Friday - well known as the day on which eBay glitches are more prevalent.

Re: Cannot upload tracking numbers, anyone else having the same problem?

imastawka — Fri, 07 Jul 2023 09:16:30 GMT

It's Friday.

Ebay maintenance day - try again later or tomorrow.

Re: Cannot upload tracking numbers, anyone else having the same problem?

countessalmirena — Fri, 07 Jul 2023 09:17:48 GMT

SNAP

Re: Cannot upload tracking numbers, anyone else having the same problem?

imastawka — Fri, 07 Jul 2023 09:20:16 GMT

Sorry Countess. Your reply wasn't showing when I replied.

Re: Cannot upload tracking numbers, anyone else having the same problem?

countessalmirena — Fri, 07 Jul 2023 09:38:33 GMT

It always happens - the invisible post! The server settings don’t update quickly enough.

Re: Cannot upload tracking numbers, anyone else having the same problem?

imastawka — Fri, 07 Jul 2023 09:44:26 GMT

I see the white out doesn't work anymore

Re: Cannot upload tracking numbers, anyone else having the same problem?

yeoldecoinco — Sat, 08 Jul 2023 07:04:29 GMT

This is no maintenance glitch.

It is still happening today (Saturday) as my sent orders with no tracking numbers added start to pile up.

This is serious, as adding tracking is very important, both because the customer knows the item has been sent and because if it is not added, my tracking performance will fall below 95%

I have contacted eBay about it, but they are moving at their usual, glacial pace.

Re: Cannot upload tracking numbers, anyone else having the same problem?

sandypebbles — Sat, 08 Jul 2023 07:10:51 GMT

I don't know if you have an iPhone (I don't) but I remembered this thread and thought I would mention it just in case

https://community.ebay.com.au/t5/Selling/Entering-tracking-number/m-p/2531775

Re: Cannot upload tracking numbers, anyone else having the same problem?

davewil1964 — Mon, 10 Jul 2023 06:50:01 GMT

Still happening on Monday

Re: Cannot upload tracking numbers, anyone else having the same problem?

yeoldecoinco — Mon, 10 Jul 2023 14:06:06 GMT

Yes, it is still happening on my current orders page.

However, I have found if I go to my orders for the last month and bring that up and select the add tracking box at the bottom of each order I have not yet posted, it works on that..

Re: Cannot upload tracking numbers, anyone else having the same problem?

davewil1964 — Tue, 11 Jul 2023 07:48:40 GMT

Working for me this evening

Re: Cannot upload tracking numbers, anyone else having the same problem?

yeoldecoinco — Wed, 19 Jul 2023 15:44:42 GMT

Yes, seems to be working again now.