topic Re: Getting paid from buyer in Selling

Getting paid from buyer

Anonymous — Tue, 18 Jul 2023 02:51:04 GMT

How long do I give a buyer to send payment?

Even after sending out a reminder?

What happens if they don't honour the sale?

Why do buyers get away with negative feedback

Re: Getting paid from buyer

sandypebbles — Tue, 18 Jul 2023 02:55:04 GMT

That is 100% up to you how long you give them to pay

If the don't honour the sale and you don't cancel the sale giving the reason buyer did'nt pay you will be charged fees on the sale and nothing happens to the 'buyer'

If yo do do that the 'buyer' gets a strike

eBay has'nt allowed buyers to be given negs since 2008, due to fluffy excuses from eBay

Re: Getting paid from buyer

sugar249 — Tue, 18 Jul 2023 03:01:49 GMT

The non payment policy specifies 4 days.

I open a not paid case 4 days and 1 minute after purchase. No reminders, no second chance.

Don't play games with them, dump them

Re: Getting paid from buyer

cam-2793 — Tue, 18 Jul 2023 07:20:30 GMT

In addition to Sugar's advice, check the help pages about setting buyer requirements. It is possible to block any buyer with a habit of non-payment so they cannot buy from you!

eBay sends a payment reminder so you don't have to and sometimes if you do it will reset the sale date (thereby giving them another 4 days to pay)

If they don't honour the sale cancel and block. Please use the reason suggested by sugar as that gives the buyer "a strike". 2 strikes and all sellers with buyer requirements will be protected from them.

We buyers need to be able to give negative feedback to warn others about substandard sellers. Some ace-holes abuse the system because they are entitled and have no sense of civic duty ( meaning all rights but no responsibilities - can't have the former without the latter!)

Re: Getting paid from buyer

repentatleisure1952 — Tue, 18 Jul 2023 08:16:39 GMT

We buyers need to be able to give negative feedback to warn others about substandard sellers.

Why can't you do that now?

Re: Getting paid from buyer

sugar249 — Tue, 18 Jul 2023 08:51:12 GMT

@repentatleisure1952 wrote:

We buyers need to be able to give negative feedback to warn others about substandard sellers.

Why can't you do that now?

I guess one problem is that we don't get to see who is buying from us until they have purchased.

Although if someone sends me an offer I do have a quick look at what they have left for others, it does give me a glimpse of their mentality. So negs would help with that.

Re: Getting paid from buyer

repentatleisure1952 — Tue, 18 Jul 2023 10:19:18 GMT

@sugar249 wrote:
@repentatleisure1952 wrote:

We buyers need to be able to give negative feedback to warn others about substandard sellers.

Why can't you do that now?

I guess one problem is that we don't get to see who is buying from us until they have purchased.

Although if someone sends me an offer I do have a quick look at what they have left for others, it does give me a glimpse of their mentality. So negs would help with that.

Sorry sugar... I don't understand what your reply has to do with buyers being able to leave negative feedback for sellers,

Re: Getting paid from buyer

cam-2793 — Tue, 18 Jul 2023 23:34:37 GMT

@repentatleisure1952 wrote

Why can't you do that now?

We can! OP asked why? As though they disagree with it.

As an aside I think sellers should be able to give buyers feedback as well. Having only +ve allowed is redundant - might as well get rid of feedback for buyers as it provides zero information.

As for Sugar's comment: looking a the feedback a buyer has left for others can be helpful for a seller, especially if the buyer has a high proportion of negs left or expression of unrealistic expectations. Hints that they may be a problem.

Re: Getting paid from buyer

repentatleisure1952 — Wed, 19 Jul 2023 00:15:31 GMT

No... the OP asked about buyers.

You said..."We buyers need to be able to give negative feedback to warn others about substandard sellers".

You are already able to do that.

So where is the need?

Re: Getting paid from buyer

sugar249 — Wed, 19 Jul 2023 00:26:55 GMT

@repentatleisure1952 wrote:
@sugar249 wrote:
@repentatleisure1952 wrote:

We buyers need to be able to give negative feedback to warn others about substandard sellers.

Why can't you do that now?

I guess one problem is that we don't get to see who is buying from us until they have purchased.

Although if someone sends me an offer I do have a quick look at what they have left for others, it does give me a glimpse of their mentality. So negs would help with that.
Sorry sugar... I don't understand what your reply has to do with buyers being able to leave negative feedback for sellers,

yeah i think I read the question wrong. Must have had an off day.

Re: Getting paid from buyer

negron18 — Wed, 19 Jul 2023 02:17:41 GMT

Don't resend an invoice, as for some strange reason Ebay uses the date you resend the invoice as the day of the sale therefore making you to have wait a longer period to wait to cancel the transaction due to non paying bidder.

You can also leave restrictions on certain accounts for example accounts with 0 feedback can't purchase or must be pre approved etc.

Re: Getting paid from buyer

sugar249 — Wed, 19 Jul 2023 02:27:49 GMT

@negron18 wrote:

You can also leave restrictions on certain accounts for example accounts with 0 feedback can't purchase or must be pre approved etc.

Only if they have ''Block buyers who are currently winning or have bought" from you.

It will be a sad day if this was allowed accross the board.

Re: Getting paid from buyer

springyzone — Wed, 19 Jul 2023 07:41:08 GMT

Personally, I wouldn't be allowing any more than the 4 days they get from ebay.

I guess if you mainy run auctions, then buyers probably won't be online when the auction finishes, so they will need time, but I can't see why that should take your normal buyer more than a day or so.

If a buyer doesn't pay, you just report it as an unpaid sale & get your fees back, as others have said.

Why do buyers get away with feedback? To give other buyers a sense of a particular seller's strengths and weaknesses.

Why can't sellers give feedback? In the old days, they could. But a few abused it. If a buyer gave a well deserved neg (and they could only leave short messages back then, but slow postage, not receiving item or receiving broken items etc don't take too many words), then some sellers would automatically give a neg back to a seller.

This was often in the days before paypal, where a buyer had no protection.

I did see one buyer ask a seller-Why have you given me a neg when i paid promptly? The seller replied-You gave me a neg so obviously it was a negative experience. That's not good enough-it was simply **bleep** for tat, a standover tactic, as in, don't dare give us a neg or we will neg you right back.

It had to stop. It did. I'd say ebay had an avalnache of buyer complaints about it.

That doesn't mean there aren't some numpty buyers out there who don't give ridiculous feedback sometimes but most other buyers can spot a silly comment when they see one.