topic Re: Why are payments on hold in Selling

Why are payments on hold

casstap14 — Wed, 16 Aug 2023 12:56:07 GMT

Hi, I am wondering why every payment after selling an item is put on hold ?
I have 100% feedback and reputation?

thank you

Re: Why are payments on hold

sugar249 — Wed, 16 Aug 2023 13:03:37 GMT

Looks like you have only being selling for under a month. You will be considered a new seller and payments will go on hold for 30 days until you become a trusted seller.

All you previous feedback was as a buyer not a seller.

Read the T&C's.

Re: Why are payments on hold

casstap14 — Wed, 16 Aug 2023 13:17:30 GMT

Thank you so much . Yes I started selling a few weeks ago.

This is very helpful !! Cheers

Re: Why are payments on hold

repentatleisure1952 — Wed, 16 Aug 2023 20:39:35 GMT

https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&st=3&pos=1&query=Payments%20on%20hold&intent=payment%20holds&lucenceai=lucenceai&docId=HELP1450

Re: Why are payments on hold

*sons_n_daughters* — Thu, 17 Aug 2023 00:10:00 GMT

@casstap14 wrote:
Hi, I am wondering why every payment after selling an item is put on hold ?
I have 100% feedback and reputation?

thank you

As mentioned, you are a new seller. As for "reputation", you have 40 feedback, most of which are as a buyer. That doesn't make you "reputable". It makes you a new seller/buyer. You money will be on hold for a few months if you sell regularly from here on in. If you are only an occasional seller, your funds will always be held.

Furthermore, a lot of the items you have sold, you won't see a single cent for. You are selling at a huge loss. Why are you selling for 99c with $14 postage? The fees alone are worth more than what you're selling your item for. I know ebay say to start auctions at 99c to increase buyer interest. It's carp. Stop it now. The days of bidding wars are long gone. You have some nice things, you're paying to offload them. If you keep doing what you're doing, you are wasting your time, and money. You'd be better of throwing the items in the bin, because at least you won't be losing money to do so.

Either list your items at a buy it now price, or start the auctions at the minimum you are willing to accept. At the moment, you are never going to see any money for your sales. All you are going to be doing is paying ebay fees. Why would you do that?

Re: Why are payments on hold

billy4569 — Mon, 21 Aug 2023 01:26:54 GMT

Ebay are a disgusting mob of theives. I recently had my payment put on hold for no reason. I have been buying and selling for years with a perfect record and 350 happy customers who all left positive feedback. This is the first time this has happened and I suspect Ebay are not happy enough with the ridiculous fees, they want to rort their customers. Disgusting underhanded behaviour and I will never use them again.

Re: Why are payments on hold

sandypebbles — Mon, 21 Aug 2023 01:40:31 GMT

Be sure to let them know then

Your last feedback as a seller on this account shows as being from 'more than a year ago' and it certainly not 350 buyer's worth

The account where funds are on hold, how long on that account since you last sold?

Feedback as a buyer is meaningless, buyers can only be given positive feedback as you would be well aware and does not factor into hold on funds for new sellers or to seller have have not sold in some time

If it is for the one item sold recently on *this* account, there is no reason the holds should not apply to you as the do every other seller in the same position

Assuming you have fully and correctly completed sign up to Managed Payments and were verified to sell

Re: Why are payments on hold

imastawka — Mon, 21 Aug 2023 01:43:25 GMT

Registering as a seller | eBay

Payments on hold | eBay

Re: Why are payments on hold

gutterpunkz05 — Mon, 21 Aug 2023 01:50:00 GMT

You have one (1) recent sale, That makes you a New (infrequent seller) So holds on payments apply.

No point slapping yourself on the back for being such a loyal member with 100% FB, when you don't

understand ebays policies.

Same rules for all, don't like them, don't sell.

As for underhanded, the info was available to you, and you acknowledged the T&C's at time of listing your item for sale.

Re: Why are payments on hold

springyzone — Mon, 21 Aug 2023 21:13:23 GMT

@billy4569 wrote:
Ebay are a disgusting mob of theives. I recently had my payment put on hold for no reason. I have been buying and selling for years with a perfect record and 350 happy customers who all left positive feedback. This is the first time this has happened and I suspect Ebay are not happy enough with the ridiculous fees, they want to rort their customers. Disgusting underhanded behaviour and I will never use them again.

They're not a mob of thieves but for sure, they could make things a bit more watertight for new sellers.

As others have said, there is a hold on funds for a month when any 'occasional' seller sells something. That's a security measure. You should understand the need for that, because if a seller took off with the funds, it is ebay that has to stump up because it gives buyers a money back guarantee if things go wrong-which means if they don't receive the item or if the item is faulty in some way.

All ebay is doing is making sure that if there is a problem, the refund comes from the seller's coffers, not theirs. Buyers have 30 days to make a claim after their item arrives. The new seller has a 30 day hold on funds. Coincidence? I think not.

A 30 day hold isn't a problem but what is, is that if you aren't signed up to managed funds, you'll never see your money, it will be in limbo. Unfortunately, you can list on ebay without being signed up, which in my opinion should not be possible, but you can, so you need to check you are properly signed up, so you can eventually get your money.

Doesn't matter how many happy customers you have had in the past. On a different account, my sister & I had well over 2000 sales but we stopped selling years ago so we would go through the same hold on funds as any new member.

If you are just an occasional 'home' seller, I really think ebay would prefer, in lots of ways, for you to go on gumtree or marketplace. It seems to be pushing more for small business sellers.

Re: Why are payments on hold

sugar249 — Mon, 21 Aug 2023 21:17:43 GMT

@billy4569 wrote:
Ebay are a disgusting mob of theives. I recently had my payment put on hold for no reason. I have been buying and selling for years with a perfect record and 350 happy customers who all left positive feedback. This is the first time this has happened and I suspect Ebay are not happy enough with the ridiculous fees, they want to rort their customers. Disgusting underhanded behaviour and I will never use them again.

I hope you have called the police, but while at it advise them that you don't understand how to read the terms and conditions when you hit that big I agree to the terms and conditions button when listing.

Good luck with the other platforms, I hear it's a bit like the wild west over there

Re: Why are payments on hold

cmore6969 — Thu, 01 Feb 2024 08:36:19 GMT

This has just happened to me.I have over 800 positive feedback. I haven’t sold anything for a while. Is this a new policy eBay have applied?

Re: Why are payments on hold

davewil1964 — Thu, 01 Feb 2024 09:07:18 GMT

788 on this account, which is the only one that matters.

It's not a new policy. Like Managed Payments, which let me guess your haven't signed up for.

Re: Why are payments on hold

twyngwyn — Thu, 01 Feb 2024 09:13:28 GMT

Wow.....lost track on how many years this has been in place.....and still they come....

Re: Why are payments on hold

sugar249 — Thu, 01 Feb 2024 10:07:09 GMT

@cmore6969 wrote:
This has just happened to me.I have over 800 positive feedback. I haven’t sold anything for a while. Is this a new policy eBay have applied?

they dont care how many positive feedback you have, its when you last made a sale. To protect the rest of us,

The policy has been in place for many many many many moons.

Re: Why are payments on hold

paper-jack — Fri, 02 Feb 2024 01:24:13 GMT

@twyngwyn wrote:

Wow.....lost track on how many years this has been in place.....and still they come....

and still they don't read the answers to their question given so many times before ...

Re: Why are payments on hold

sandypebbles — Fri, 02 Feb 2024 01:36:16 GMT

And insist on another thread they 'are'nt new' because they sold x amount years ago and get snarky when other members tell them that does'nt actually count for anything as far as eBay policy is concerned