topic Re: Postage charged but not in final payment? in Selling

Postage charged but not in final payment?

mr53chay — Tue, 07 Nov 2023 10:23:23 GMT

Hey, ok so I sold an item for $500, with an agreed postage cost of $65. The buyer made a single offer of $565 so I accepted. I went to invoice it out at $565 with $0 postage and it wouldnt let the buyer pay, saying postage cant be $0.

I then adjusted it and gave the sale a $65 discount and added $65 in the postage section - total of the invoice equals $565 still...

Now the buyer has paid the invoice, but the ebay payment transaction shows item total $565, with a $65 discount, with $0 postage, meaning its only sent me $500...

I am unsure how it has done this.

Re: Postage charged but not in final payment?

sugar249 — Tue, 07 Nov 2023 11:09:20 GMT

I'm confused what you have done. You say $500, with $65 postage. but than you gave a $65 discount, which last time I did maths equals $500.

Re: Postage charged but not in final payment?

sandypebbles — Wed, 08 Nov 2023 00:25:43 GMT

I am also confused

The only thing you have sold on this account recently for $500 shows 'local pick up only'

and

Posts to:

Will arrange for local pickup only (no postage)

Re: Postage charged but not in final payment?

sugar249 — Wed, 08 Nov 2023 00:32:29 GMT

@sandypebbles wrote:
I am also confused

The only thing you have sold on this account recently for $500 shows 'local pick up only'

and

Posts to:
Will arrange for local pickup only (no postage)

Yes I saw that as well, but figured they may have come to some arrangement to post it, but even then $65 for postage unless it is going to the wilds of Canada is a bit rich.

Re: Postage charged but not in final payment?

twyngwyn — Wed, 08 Nov 2023 02:56:37 GMT

Do you have Paypal.....contact the buyer and have them pay postage to that, or your bank a/c

Re: Postage charged but not in final payment?

mr53chay — Wed, 08 Nov 2023 06:50:58 GMT

The seller agreed to $565 including shipping, he made the offer of $565 and I accepted. I invoiced him at a total of $565 with $0 postage (there was no "free postage" option when invoicing). The seller was not able to accept the invoice as there was an error saying it cant be $0 for postage...

So I did another invoice, this time gave a $65 discount (meaning the total was now $500 for the item), and added $65 in the postage box. The invoice total was $565 again which looked normal and as expected. I was only paid $500, and the ebay payment shows a $565 order, with $0 postage and a $65 discount which makes no sense, as I have the original invoice showing $65 put on it for postage.

Ebay have since told me that the buyer only paid $500, even though the invoice to them shows $565 total.

Ebay had then told me to cancel the order and relist at $500 with $65 shipping, however when I cancel the order, it wants me to refund it as if I was paid $565, even though I was only paid $500...

I do not understand how ebay can ask me to REFUND more then what I was paid for in the first place...

I acknowledge it would of been better to have sold it orignally at 500 with 65 postage, but either way, it was invoiced at 565, I was paid 500, and now they want me to refund 565...

I am still waiting for them to call me back after having spent an hour in chats getting nowhere.

Re: Postage charged but not in final payment?

mr53chay — Wed, 08 Nov 2023 06:51:35 GMT

$65 is international express posting an insured autographed poster to someone on the other side of the globe, its no more then what Aus post quoted me.

Re: Postage charged but not in final payment?

mr53chay — Wed, 08 Nov 2023 06:52:17 GMT

I am waiting to hear back from the buyer whether ebay actually made him pay the 500, or the invoice amount of 565. Even thought the invoice shows a 565 total, ebay claims the buyer paid 500 which makes no sense to me.

Re: Postage charged but not in final payment?

twyngwyn — Wed, 08 Nov 2023 06:58:07 GMT

no, it doesn't make sense....sounds like another glitch.....I hope your buyer is honest with you

Re: Postage charged but not in final payment?

mr53chay — Wed, 08 Nov 2023 07:05:46 GMT

funny, the buyer just responded saying ebay shows that he was owing $565, yet ebay only charged him $500 which he has also informed me.

Re: Postage charged but not in final payment?

twyngwyn — Wed, 08 Nov 2023 07:11:11 GMT

If eBay don't sort this out and buyer pays you elsewhere.....it's eBay's loss (you'll save fees on $65 postage) 🙄

Re: Postage charged but not in final payment?

mr53chay — Wed, 08 Nov 2023 07:21:21 GMT

Agreed. If the buyer feels comfortable with that (Even thought they confirm they paid $65 less, I still feel me asking for money outside of the sale has scammer vibes which I definately am NOT... I will see what he thinks.

Re: Postage charged but not in final payment?

twyngwyn — Wed, 08 Nov 2023 07:30:26 GMT

take it & run, lol......if anything ever happens (which I doubt) refer eBay to this thread and their incompetence....you have tried to sort it, now their problem!!

Re: Postage charged but not in final payment?

*sons_n_daughters* — Wed, 08 Nov 2023 23:16:36 GMT

I'd be more concerned about the fact most of your items you're not making any money on, and some you're actually losing money. What is the point?

Re: Postage charged but not in final payment?

davewil1964 — Thu, 09 Nov 2023 06:03:21 GMT

Are you sure the total sale according to eBay was $500?

Or, as is likely, was your payment, less eBay fees, $500?