topic Re: Can't get paid in Selling

Can't get paid

madjik25 — Wed, 10 Jan 2024 06:45:51 GMT

Hi,

I've been an ebay member for 20 years. 100% rating. In Australia.

Sold an item for the first time. Can't get paid.

The verificaton process is flawed. I dont have a drivers license or passport. Only a proof of age card.

Cant upload the proof of age card as you have to input drivers license or passport info as well!

I've explained this to 4 different people and each time i have to start at the beginning. Nothing works.

Think they have blocked me now so i cant message them anymore. Too hard basket i guess.

Bank account was verified with microdeposits. The first section of the verification process should include the same options as the second section. Am i the only person in the world that doesnt have a drvers license or passport? pointing me to the user agreement ( which takes 2 weeks to read) is a cop out. They should not let you sell unless you can get paid. Worst experience ever. Any Ideas?

Re: Can't get paid

twyngwyn — Wed, 10 Jan 2024 06:50:01 GMT

Years ago, you used to be able to upload POA card to the Driver's License box.....will it not accept it?

Re: Can't get paid

padi*0409 — Wed, 10 Jan 2024 06:51:46 GMT

@twyngwyn wrote:

Years ago, you used to be able to upload POA card to the Driver's License box.....will it not accept it?

I think that only applies to some states where the POA card has a number the same as a DL.

Re: Can't get paid

imastawka — Wed, 10 Jan 2024 07:59:51 GMT

It was a pick up only item.

If you'd insisted on cash on pick up, it would have been better/easier for you

Re: Can't get paid

*sons_n_daughters* — Wed, 10 Jan 2024 08:04:55 GMT

@madjik25 wrote:
Hi,
I've been an ebay member for 20 years. 100% rating. In Australia.
Sold an item for the first time. Can't get paid.
The verificaton process is flawed. I dont have a drivers license or passport. Only a proof of age card.
Cant upload the proof of age card as you have to input drivers license or passport info as well!
I've explained this to 4 different people and each time i have to start at the beginning. Nothing works.
Think they have blocked me now so i cant message them anymore. Too hard basket i guess.
Bank account was verified with microdeposits. The first section of the verification process should include the same options as the second section. Am i the only person in the world that doesnt have a drvers license or passport? pointing me to the user agreement ( which takes 2 weeks to read) is a cop out. They should not let you sell unless you can get paid. Worst experience ever. Any Ideas?

Nope, every second person that comes in here doesn't have a licence or a passport. It's amazing how many people don't have a licence. Quite astonishing. Are you old enough to hold a licence? Did you put your POA number into the box that wanted a licence number?

Re: Can't get paid

sugar249 — Wed, 10 Jan 2024 08:20:00 GMT

@madjik25 wrote:
pointing me to the user agreement ( which takes 2 weeks to read) is a cop out. They should not let you sell unless you can get paid. Worst experience ever. Any Ideas?

My favourite comment, you ticked the box that said you agreed to the 2 week long user agreement. Not Ebays fault you didnt. Not up to Ebay to make sure you meet the requirements, thats personal responsibility.

Re: Can't get paid

springyzone — Wed, 10 Jan 2024 21:28:14 GMT

They should not let you sell unless you can get paid.

That's it there, in a nutshell.

Ebay is very remiss in allowing anyone at all to list items if they are not fully verified and in the system.

It would be an easy thing for them to fix but they haven't.

I've been an ebay member for over 20 years too and my rating is 100% as well, but that means nothing as if a person has not been a regular seller, funds are placed on hold for 30 days after a sale and if a person is not in managed payments, they won't get paid, ever. No matter how long they have been an ebay member.

Re: Can't get paid

sandypebbles — Wed, 10 Jan 2024 21:49:32 GMT

You said you sold your first item

Then you say you have 100% rating

ALL buyers have a 100% rating, that is all eBay allow

How long you have been a member has nothing to do with it

You ticked you had read and understood when you listed

You listed in the first place without being verified for Managed Payments (which has been a requirement for all sellers for almost four years)

You went ahead anyway

I'm not sure what you expected would happen?

Where was the money going to go?

How were you going to pay the fees?

Regardless of what eBay should'nt do re letting you sell, you still have a responsibility to know your obligations as a seller

Not just list something anyway because the rules won't apply to you

Re: Can't get paid

sugar249 — Thu, 11 Jan 2024 02:13:33 GMT

@springyzone wrote:
They should not let you sell unless you can get paid.

That's it there, in a nutshell.
Ebay is very remiss in allowing anyone at all to list items if they are not fully verified and in the system.

It would be an easy thing for them to fix but they haven't.
I've been an ebay member for over 20 years too and my rating is 100% as well, but that means nothing as if a person has not been a regular seller, funds are placed on hold for 30 days after a sale and if a person is not in managed payments, they won't get paid, ever. No matter how long they have been an ebay member.

Why is it an Ebay issue, the OP shouldnt list if they know they can't be paid. Logic says ok, I want to sell an item, what is the reason for selling, oh thats right I want the money (why else). So if I list an item, how do I get paid, maybe I should read up on how to get paid, and make sure I can get paid.

Why do people blame Ebay, and no I don't get paid by Ebay.

Re: Can't get paid

gutterpunkz05 — Thu, 11 Jan 2024 18:21:00 GMT

Hi springy, the problem is that the verification process is not confined to just ebay and adyen, while all might initially seem OK, the plug can be pulled by other sources, and ebay/adyen must comply.

Re: Can't get paid

springyzone — Thu, 11 Jan 2024 22:03:13 GMT

@gutterpunkz05 wrote:
Hi springy, the problem is that the verification process is not confined to just ebay and adyen, while all might initially seem OK, the plug can be pulled by other sources, and ebay/adyen must comply.

While I don't know the ins and outs of how it all works, I can imagine some scenarios where managed payments might fail. Maybe some piece of documentation being rejected or maybe bank account details being changed/closed by the seller without notifying ebay etc.

But what I do feel would be reasonable to expect of ebay would be that no one could list an item on ebay without at least being signed up for managed payments (even if it turns out later that some points of verification failed). We seem to get quite a few posters who come to the boards who haven't even attempted to.

Re: Can't get paid

gutterpunkz05 — Thu, 11 Jan 2024 22:59:01 GMT

Yes, I don't know how it is possible, even before managed payments you still had to register and be approved to sell, selling privileges granted I recall. All sellers who failed/refused to then sign on to managed payments, were supposed to have selling privileges revoked.

So I wonder how many signed on and have forgotten they did so, seems even some new members have no idea what they have or have not agreed to. And I suppose their are some who deliberately try to circumvent the system.

Managed payments can be revoked at anytime, for all sorts of reasons, with some being purely to do with association.

What do they say, you can choose your friends but not your family.

Re: Can't get paid

pearc-eva — Tue, 16 Jul 2024 04:48:40 GMT

People get mad because you're listed as able to be paid then they stop it all because you're not a driver, some people can't always drive or allowed to. They ask if you have either DL or proof of id I provided the proof and they still want more.

Its simple programming to choose between the options they let you choose not say you can choose and make you do both. A lot of people who sell at home may be doing so because they're not able to drive.

Apps say you can choose so you should be able to choose if they say you can, its a big company and you guys say its not Ebays fault for changing something saying you can choose but then rejecting it.. XD That's like a business charging someone more money after they say it's XXX price... Catfish of a business model and blaming it on people and not ebay

Dw you form loving people ebay will own all your id and thumb prints to prove you exist. Being you isn't personal anymore they decide if you good enough.

Re: Can't get paid

padi*0409 — Tue, 16 Jul 2024 04:57:31 GMT

@pearc-eva wrote:

Being you isn't personal anymore they decide if you good enough.

It's not eBay's decision, it's a government regulation for selling platforms to require that evidence of who you are.

Go to Facebook or Gumtree if you don't want to provide/can't provide that information.