https://community.ebay.com.au/t5/Selling/Can-my-authorised-user-s-message-buyers/m-p/2561083#M232416 <P>It can take time for changes to take effect. How long ago did you add the new user?</P> Wed, 07 Feb 2024 06:19:41 GMT davewil1964 2024-02-07T06:19:41Z https://community.ebay.com.au/t5/Selling/Can-my-authorised-user-s-message-buyers/m-p/2561069#M232415 <P>I have just added an authorised user to my ebay store and I am wondering if they should be able to message buyers under my store name? My authorised user has no option to "Contact Buyer" or to "Mark as Sent" on any order I get. Is this normal or are authorised users not meant to contact my buyers?</P><P>&nbsp;</P><P>Any help would be greatly appreciated!</P> Wed, 07 Feb 2024 04:50:47 GMT https://community.ebay.com.au/t5/Selling/Can-my-authorised-user-s-message-buyers/m-p/2561069#M232415 robloxunits 2024-02-07T04:50:47Z https://community.ebay.com.au/t5/Selling/Can-my-authorised-user-s-message-buyers/m-p/2561083#M232416 <P>It can take time for changes to take effect. How long ago did you add the new user?</P> Wed, 07 Feb 2024 06:19:41 GMT https://community.ebay.com.au/t5/Selling/Can-my-authorised-user-s-message-buyers/m-p/2561083#M232416 davewil1964 2024-02-07T06:19:41Z https://community.ebay.com.au/t5/Selling/Can-my-authorised-user-s-message-buyers/m-p/2561106#M232417 <P>Nearly 2 weeks now</P> Wed, 07 Feb 2024 10:32:07 GMT https://community.ebay.com.au/t5/Selling/Can-my-authorised-user-s-message-buyers/m-p/2561106#M232417 robloxunits 2024-02-07T10:32:07Z https://community.ebay.com.au/t5/Selling/Can-my-authorised-user-s-message-buyers/m-p/2561171#M232438 <P>Can't help then.</P><P>&nbsp;</P><P>Sorry.</P><P>&nbsp;</P><P>You will probably have to take it up with eBay.</P> Thu, 08 Feb 2024 01:44:41 GMT https://community.ebay.com.au/t5/Selling/Can-my-authorised-user-s-message-buyers/m-p/2561171#M232438 davewil1964 2024-02-08T01:44:41Z