topic Ebay doesn't have any tech support? in Selling

Ebay doesn't have any tech support?

decofloraplants — Tue, 20 Feb 2024 04:03:32 GMT

Pretty crazy that such a large ecommerce site doesn't seem to have any tech support to resolve glitches! I have called customer service so many times since November and nobody can fix my problem. Furthermore every time you call they want the problem explained again then promise a resolution and call back but they never call or fix the issue!

Re: Ebay doesn't have any tech support?

sandypebbles — Tue, 20 Feb 2024 04:10:49 GMT

Correct

eBay cs read from a pre-written script

They rarely really do 'escalate to tech' (which is what their script tells them to say

Not sure who you called as the call center closed years ago due to Covid

Someone from eBay may read your post here, but don't count on it

Best you can do if you need tech is to keep trying eBay help at the top of the page and requesting a supervisor

Technical glitches are not something other members can fix for you

And by fix, I mean other than all the usual stuff you would have no doubt already tried if it has been 3 months + (different browser/real site instead of app/etc)

Re: Ebay doesn't have any tech support?

domino-710 — Tue, 20 Feb 2024 06:46:51 GMT

OK - what's the problem. ??