topic Re: Buyer filing chargeback months later in Selling

Buyer filing chargeback months later

flowingmanenotahorse — Sun, 25 Feb 2024 07:23:24 GMT

Hi, has anyone had a situation where a buyer comes back at you 2 months later by filing a chargeback for item claiming they didn’t authorise it? I’ve had zero contact and they never sent item back. Feels scammy, but they have very strong feedback .EBay said it’s outside their power so they can’t help

Re: Buyer filing chargeback months later

repentatleisure1952 — Sun, 25 Feb 2024 08:23:37 GMT

eBay can help.

https://www.ebay.com.au/help/policies/selling-policies/payment-dispute-seller-protections?id=5293&st=3&pos=1&query=Payment%20dispute%20seller%20protections&intent=payment%20dispute&lucenceai=lucenceai&docId=HELP1678

Re: Buyer filing chargeback months later

sugar249 — Sun, 25 Feb 2024 08:36:33 GMT

Never had it happen, but have seen similiar situations,.

The victim, doesnt get their statement till 59 days after purchase, realises it isnt their purchase, so does a charge back.

They cant contact you if they are not an Ebay customer, or they wouldnt even know who the seller was.

Re: Buyer filing chargeback months later

collectocopia — Sun, 25 Feb 2024 09:23:32 GMT

They’d see they won it and it was sent with tracking

Re: Buyer filing chargeback months later

sandypebbles — Sun, 25 Feb 2024 15:41:46 GMT

Buyers can only be given positive feedback so that does not mean a thing