topic Re: Getting paid for delivered goods in Selling

Getting paid for delivered goods

mstm2401-2 — Tue, 19 Mar 2024 23:42:03 GMT

I sold a pair of shoes and sent with Aus Post not Sendle. The shoes were delivered but the tracking still shows I haven't sent via Sendle. How do I advise Ebay that I the shoes were sent by Aus Post and not Sendle?

Re: Getting paid for delivered goods

sandypebbles — Tue, 19 Mar 2024 23:45:48 GMT

Besides your funds will be on a 30 day hold anyway, as you are considered a 'new' seller by eBay,

Why would eBay think you used Sendle, unless you selected that option for the postage?

Re: Getting paid for delivered goods

sugar249 — Wed, 20 Mar 2024 02:49:54 GMT

Just add the tracking number, and select auspost as the courier.

Re: Getting paid for delivered goods

davewil1964 — Wed, 20 Mar 2024 06:30:43 GMT

It would seem you have purchased a Sendle label through eBay AND paid AP for the actual postage.

You are extremely likely to have ended up paying 2 lots of postage, and are unlikely to get a refund for the unused one, as you only have five days to cancel.