topic Re: Sold items GONE?? in Selling

Sold items GONE??

twyngwyn — Tue, 19 Mar 2024 02:25:56 GMT

Anyone else unable to see a seller's sold items?

The entire blue left pane is missing for me.....so, no sort criteria at all??

Re: Sold items GONE??

i-once-was-bump — Tue, 19 Mar 2024 02:33:45 GMT

I was about to ask the same question

Re: Sold items GONE??

imastawka — Tue, 19 Mar 2024 02:42:42 GMT

Ermagerd! All info gone!

I'm lost now

Re: Sold items GONE??

twyngwyn — Tue, 19 Mar 2024 03:39:21 GMT

...am currently on 'live chat'

Re: Sold items GONE??

countessalmirena — Tue, 19 Mar 2024 04:13:58 GMT

I hope for your sakes that it’s just a case of Tuesday is the new Friday.

Re: Sold items GONE??

sugar249 — Tue, 19 Mar 2024 04:32:43 GMT

yep, early fridayitis

Re: Sold items GONE??

twyngwyn — Tue, 19 Mar 2024 04:33:52 GMT

...talking to a 3rd assistant ...sigh

Re: Sold items GONE??

domino-710 — Tue, 19 Mar 2024 04:48:52 GMT

I'll bring you wine when you get to 4. lol

Re: Sold items GONE??

twyngwyn — Tue, 19 Mar 2024 04:49:31 GMT

1 hour & 3 transcripts later, this is the STANDOUT:

As of now the option that you are referring to is no longer available.

To use Advanced search , next to the search box you will see Advanced option and you can click this option and you can search for an item.

Re: Sold items GONE??

twyngwyn — Tue, 19 Mar 2024 04:53:49 GMT

....and there was no supervisor, and no call-back available at sellers' requests....apparently....

Re: Sold items GONE??

daydreams_12 — Tue, 19 Mar 2024 04:59:15 GMT

I noticed it this morning as well.

Re: Sold items GONE??

twyngwyn — Tue, 19 Mar 2024 05:07:37 GMT

I've now posted on the U.S. thread as well....looks like a global change 😡

Left navigation is missing when browsing stores - The eBay Community

Re: Sold items GONE??

twyngwyn — Tue, 19 Mar 2024 05:18:19 GMT

...have just posted on this U.S. scroller, too:

"Sort by" not available - The eBay Community "Sort by" not available - The eBay Community

Re: Sold items GONE??

eburtonlab — Tue, 19 Mar 2024 05:23:37 GMT

If you use the Search by Seller section of the Advanced Search page, you can currently still get the old "seller's other items" format with the filters and categories on the left side:

https://www.ebay.com.au/sch/i.html?_fss=1&_saslop=1&_sasl=twyngwyn&LH_SpecificSeller=1

Re: Sold items GONE??

twyngwyn — Tue, 19 Mar 2024 05:27:34 GMT

...and if I want to see all sold items for any seller for a particular product?

Re: Sold items GONE??

738luke — Tue, 19 Mar 2024 10:02:52 GMT

Ebay needs to reverse this idiotic change ASAP. Removing sold items from seller's pages is bad enough. But taking away the buyer's ability to narrow browsing based on category is making the experience tedious and frustrating.

This change is only going to hurt sellers and ebay. What were they thinking?

Re: Sold items GONE??

chameleon54 — Tue, 19 Mar 2024 10:28:29 GMT

I wasnt going to reply, but as it appears some are still having problems, my sold searches have been working fine all day. ( I,m listing at the moment and have done a number of sold item searches ) I can do advanced searches for a particular sold item ( all sellers ) and also see sold items for individual sellers. Hopefully its just a glitch, maybe certain areas or states.

Re: Sold items GONE??

sugar249 — Tue, 19 Mar 2024 10:51:36 GMT

@chameleon54 wrote:
I wasnt going to reply, but as it appears some are still having problems, my sold searches have been working fine all day. ( I,m listing at the moment and have done a number of sold item searches ) I can do advanced searches for a particular sold item ( all sellers ) and also see sold items for individual sellers. Hopefully its just a glitch, maybe certain areas or states.

Sold are working for our own accounts, but can no longer see what others have sold

Re: Sold items GONE??

chameleon54 — Tue, 19 Mar 2024 12:29:30 GMT

Just checked again, 11.00 pm and still working here so appears to be a glitch. Not everyone affected and not ebay completely removing the feature.

Re: Sold items GONE??

mytreechange — Tue, 19 Mar 2024 20:55:01 GMT

I can see sold items with a general search, but not when browsing my saved sellers, or using "see other items" from the bids page, watch list or purchase history.

That's on 2 different accounts, using different browsers.

It's been like that since yesterday (Tuesday) morning.