topic Re: How do I become an ebay expert seller in Australia? in Selling

How do I become an ebay expert seller in Australia?

tasjules — Fri, 26 Apr 2024 00:48:45 GMT

Hi there, can anyone tell me how I can become an ebay expert seller in Australia? Thanks ☺️

Re: How do I become an ebay expert seller in Australia?

repentatleisure1952 — Fri, 26 Apr 2024 00:56:46 GMT

What is "an eBay expert seller"?

Looks like you're doing just fine.

On reflection... I would lose the auctions & list your items as BIN... many are ending with only one bid.

Re: How do I become an ebay expert seller in Australia?

sandypebbles — Fri, 26 Apr 2024 01:06:06 GMT

I am afraid I have never heard of the term 'expert seller'

Where did you hear/read about that?

Re: How do I become an ebay expert seller in Australia?

domino-710 — Fri, 26 Apr 2024 04:57:10 GMT

Stay in Australia & practice.

Re: How do I become an ebay expert seller in Australia?

davewil1964 — Fri, 26 Apr 2024 07:09:25 GMT

You are TRS. That is as high as it goes.

Which means you have sold $1k and 100 items in the last 12 months. And that's all there is.

Re: How do I become an ebay expert seller in Australia?

chameleon54 — Sat, 27 Apr 2024 11:16:11 GMT

eBay partners with Limitless to invite 'expert sellers' to provide online coaching and support to thousands of new businesses

Press Release

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● eBay has partnered with Limitless to invite some of its top ranked sellers to be part of a seller expert team

● A pilot team of experts is already live, answering queries from other sellers and offering coaching to improve their performance on the marketplace

● The programme intends to support the thousands of new businesses that joined eBay during lockdown, up 256% on last year, while providing an extra income opportunity for the experts involved

eBay is recruiting some of its top-ranked sellers to support a growing number of business sellers on its platform by providing seller experience support and helping to improve their performance. Using technology from gig customer service platform Limitless, eBay’s expert sellers can provide real-time advice and feedback to other sellers navigating the platform through live chat services.

Already in its pilot phase, the current team of experts are successfully resolving over 500 enquiries per day and responding to seller enquiries within a few minutes.

eBay started recruiting experts to join the pilot in May, at the height of lockdown when thousands of new businesses were joining the platform. As it continues to be critically important to help sellers navigate the challenges of the COVID-19 crisis, Limitless not only offers a brilliant customer experience solution, designed to assist sellers during the listing flow on eBay, but also a lucrative income opportunity for the experts hired.

Potential experts must pass a series of quizzes and training to demonstrate their eBay knowledge. If successful, sellers can begin to answer customer queries and coach new eBay sellers from their home, getting paid for each case they resolve. In just a week, Limitless estimates that sellers could earn enough extra money to pay for a car service and MOT for the year; in six weeks, enough extra money to cover the cost of an average annual household energy bill.

As well as addressing technical concerns, the team of expert sellers are on hand to coach new business sellers on best practice, helping them make the most of the platform.

“I’m incredibly excited about what this partnership means for the sellers on our platform” said Rob Hattrell, VP of eBay UK. “Our sellers want to speak to like-minded individuals that can advise them in real-time, based on their own nuanced and experienced understanding of our platform, and it’s great that we’re now facilitating those conversations.

“It’s also a fantastic opportunity for our experts to earn an additional income, being paid for their extensive knowledge and understanding of eBay.”

Roger Beadle, CEO of Limitless, added: “eBay is joining a growing list of companies who are realising that some of their best customer service comes from customers themselves. It’s a mutually beneficial relationship; customers trust brand experts who use that brand extensively themselves, and our ‘Experts’ can turn their knowledge and experience into some extra income while taking eBay’s customer experience to a whole new level.”

Deborah King, one of the expert sellers, had this to say: “In helping other Sellers with their queries, I find that I am constantly learning and improving my skills, too. The financial benefits are real, but the best thing is receiving genuine thanks from the people that you provide support to. Every question is different, which keeps you on your toes. Just when you think you know all there is to know, a question will pop up that you have to do a bit more research into. It keeps things interesting!”

This programme is currently in its pilot phase. If you’re a top-rated eBay seller and interested in becoming an expert in the future please register your interest here: https://www.limitlesstech.com/onboard/ebay-uk/apply-now/.

Re: How do I become an ebay expert seller in Australia?

davewil1964 — Sat, 27 Apr 2024 11:27:49 GMT

Nothing that relates to Australia, the link is to eBay UK.

Re: How do I become an ebay expert seller in Australia?

chameleon54 — Sat, 27 Apr 2024 22:23:57 GMT

But it does explain what an " expert seller '' is - something that no-one else had a clue about. Just another perfect example of why these boards are dead.

Re: How do I become an ebay expert seller in Australia?

sandypebbles — Sat, 27 Apr 2024 22:32:12 GMT

The question asked was how to become an expert seller in Australia

So perhaps you can address that question for them

Re: How do I become an ebay expert seller in Australia?

chameleon54 — Sat, 27 Apr 2024 22:44:16 GMT

I thought it was that obvious that I wouldnt have to spell it out for everyone in baby language. ( unfortunately it appears I was wrong ) But for those on the boards who appear to struggle with reading the big words in the press release, ( or the pedants who just like to bully other posters ) it is a U.K. based pilot program. You cant become an " Expert Seller " in Australia.

Re: How do I become an ebay expert seller in Australia?

springyzone — Sun, 28 Apr 2024 00:41:59 GMT

That's a really interesting link, chameleon.

Although it is only in the UK, it means that those sellers who pass muster can earn a fee for each and every resolution they provide.

If it works out well for ebay, you never know, they may introduce the program in other countries later on.

Re: How do I become an ebay expert seller in Australia?

domino-710 — Sun, 28 Apr 2024 06:17:00 GMT

It's the United Kingdom - not the - United. Kingdom.

And we'll leave - ' cant ' alone. lol

Re: How do I become an ebay expert seller in Australia?

tasjules — Fri, 03 May 2024 23:38:31 GMT

It looks like expert sellers are UK and USA only. I understand expert sellers receive a fee for helping others to improve their performance as an ebay seller.

Thanks to those who provided constructive feedback or asked further questions. Much appreciated.

😊

Re: How do I become an ebay expert seller in Australia?

tasjules — Fri, 03 May 2024 23:41:39 GMT

Thanks for the suggestion about shifting to Buy It Now. Appreciate the thought.

Re: How do I become an ebay expert seller in Australia?

tasjules — Fri, 03 May 2024 23:43:29 GMT

Thanks for this post. Very useful for giving others information. I found something similar about the USA where a similar service seems to be well established.