topic Re: combined postage in Selling

combined postage

alpescene20 — Sat, 20 Jul 2024 04:53:34 GMT

Hi the invoice page seems to have changed I tried to combine 66 items for $25.00 post

The postage showed "tracking letter" $11.50 then you had to choose a post option from a drop down. I chose large/satchel added the cost. Previewed and looked good except the buyer received total postage for $11.50?

Buyer was fine with the mistake. But does anybody else have this problem or know how to change cheers

Re: combined postage

siddieswans — Sat, 20 Jul 2024 06:17:18 GMT

First you should have removed the tracked letter option and chosen the appropriate satchel and inserted that cost. Sounds to me that you left the tracked letter option there and just added "another option." When the buyer gets the invoice they see the first (cheaper) option first and naturally choose that. I have noticed that where I add a second postage option and tick "email me a copy" the email copy I get shows only the first option. If that's not what you did sorry I can't help; I combine postage almost every day without problems. Glad you got lucky with your buyer; 66 item sale would have been excellent. 😄

Re: combined postage

twyngwyn — Sat, 20 Jul 2024 06:27:00 GMT

did you follow this?

Sending invoices to buyers | eBay

Re: combined postage

imastawka — Sat, 20 Jul 2024 07:26:12 GMT

But, but ebay only allow 40 items on a single invoice..........

Re: combined postage

twyngwyn — Sat, 20 Jul 2024 07:29:27 GMT

OP corrected themselves on another (separate) post....it was 6 in total