topic Re: Combining postage on two or more items in Selling

Combining postage on two or more items

myfoofy — Mon, 30 Sep 2024 00:49:45 GMT

I'm just wondering why eBay make it so difficult to combine postage items, when it should be so simple ?

All is needed when looking at two items 'just' sold to the one purchaser, is to tick the box on each item, go to postage, "highlight" the total postage on the two items, insert your single postage requirement, press refresh, which should then vary the postage cost and display in the final amount to forward to the purchaser.

I've now been trying on three occasions to vary the postage costs "as per the eBay instructions" without any success at all, when the above mentioned ability to allow postage costs is so bloody simple !!!

Regards.

Re: Combining postage on two or more items

siddieswans — Mon, 30 Sep 2024 03:33:30 GMT

I don't find it difficult. In Manage All orders, click on one item bought by your same buyer and not yet paid for. Click on Send Invoice. All items not yet paid for will be shown. I then delete the postage total shown, and change it to my required option, changing the postage service type if necessary. Also quite often I will have 2 different posting service types showing, for example large letter and parcel. If so one must be deleted. (Do not click Refresh.) Click send.

Re: Combining postage on two or more items

myfoofy — Mon, 30 Sep 2024 05:20:23 GMT

Thanks 'siddieswans' however, where do I find the sub-heading "manage all orders" - is it in > selling > sold > orders ? I just can't find that exact sub-heading, maybe if I could I would be in a better position to change postage cost details.

Cheers.

Re: Combining postage on two or more items

twyngwyn — Mon, 30 Sep 2024 06:41:07 GMT

Finding your sold items | eBay

Re: Combining postage on two or more items

siddieswans — Mon, 30 Sep 2024 06:56:20 GMT

Just follow the link so helpfully provided by twyngwyn. Seller Hub - Orders is at the top Click on Orders awaiting Payment if you like. Go from there. Good luck