topic Funds on hold: awaiting tracking in Selling

Funds on hold: awaiting tracking

south.coffee — Mon, 04 Nov 2024 23:56:46 GMT

Since 1 Nov all our sales automatically go to 'Funds on hold'. It's not until you add tracking that it goes to 'processing', For non tracked postage, add extra 3 days past the maximum estimated delivery date.

https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816

"For most orders, adding tracking information can help you receive your funds faster."

eBay taking more steps to shift responsibility on to sellers so don't be surprised to see the next step:

"Funds on hold: awaiting delivery". Taking a leaf out of the Chinese online platforms where sellers don't get paid until the shipping service records 'Delivery' on the tracking number.

Another method of holding sellers money while they receive interest or benefit.

Re: Funds on hold: awaiting tracking

twyngwyn — Tue, 05 Nov 2024 00:15:12 GMT

Do you know if it relates to performance or tracking issues?

Re: Funds on hold: awaiting tracking

davewil1964 — Tue, 05 Nov 2024 06:04:23 GMT

eBay are banned by law from investing sellers' funds, so that part is incorrect.

I still get my funds regularly. I upload tracking for tracked items when posted, and mark as sent for untracked when sent.

What are your metrics, especially regarding uploading tracking, with a valid event (not Shipping information Received), within your handling time?

Re: Funds on hold: awaiting tracking

*casey* — Tue, 05 Nov 2024 11:05:35 GMT

south.coffee

"Another method of holding sellers money while they receive interest or benefit"

davewil1964

"eBay are banned by law from investing sellers' funds, so that part is incorrect"

The OP's correct.

eBay updated their policy a few months ago to show:

eBay Commerce Australia Pty Ltd (“ECA”)

ECA may combine your funds with the funds of other ECA customers in pooled accounts and invest the funds. You do not have any ownership interest in these investments and any interest earned from these investments shall be retained by us.

https://pages.ebay.com.au/payment/2.0/terms.html

Re: Funds on hold: awaiting tracking

davewil1964 — Wed, 06 Nov 2024 06:21:43 GMT

There you go. Never too old to learn.

The OP hasn't been back with any cogent facts to enable the rest of us to possibly help them, though.