topic Re: Payment before seller effects delivery in Selling

Payment before seller effects delivery

hannibalcrackers — Sat, 07 Dec 2024 07:01:47 GMT

Been trying to find out if I can insist on payment before posting item to purchaser. Don't care if the payment is held by EBay

Re: Payment before seller effects delivery

twyngwyn — Sat, 07 Dec 2024 07:05:01 GMT

Sellers don't post until payment is initiated????????

Re: Payment before seller effects delivery

domino-710 — Sat, 07 Dec 2024 07:05:50 GMT

You insist on payment - you don't care if it is held by eBay.

Has the buyer paid - if so ............................

Should you post the item - most definitely.

Re: Payment before seller effects delivery

padi*0409 — Sat, 07 Dec 2024 07:06:29 GMT

eBay sees you as a "new seller" and as such you funds will be on hold.

BUT you must still post the item within your handling time, or risk a neg in your feedback from the buyer.

Re: Payment before seller effects delivery

mytreechange — Sat, 07 Dec 2024 07:07:14 GMT

If the buyer has paid, you have to post (even if the payment is held by eBay).

If the buyer hasn't paid for the item at all, then definitely don't post anything at all.

Re: Payment before seller effects delivery

domino-710 — Sat, 07 Dec 2024 07:10:04 GMT

Given - all these replies - has the buyer - paid ??

Re: Payment before seller effects delivery

imastawka — Sat, 07 Dec 2024 07:20:28 GMT

A very expensive item.

Make sure ebay says they've paid - don't take the buyer's word for it.

It's an item ripe for scammers.

Re: Payment before seller effects delivery

sandypebbles — Sat, 07 Dec 2024 07:26:37 GMT

It is good you don’t care if the payment is held by eBay, because it WILL be held, you agreed to that when you listed

But

Has the buyer REALLY paid? or has they buyer told you they paid and it’s held in escrow or something similar?

Can you let us know exactly what is happening?

Re: Payment before seller effects delivery

twyngwyn — Sat, 07 Dec 2024 07:53:49 GMT

a camera lens? we hear this so often....be ultra-vigilant........good luck!!!!!!!!!!!!!

Re: Payment before seller effects delivery

*casey* — Sat, 07 Dec 2024 08:03:48 GMT

"Been trying to find out if I can insist on payment before posting item to purchaser"

Sounds like the "buyer" has asked you to post before paying.

They may also "pretend" to pay and tell you that your payment's being held and will be released when you give them a tracking number.

It will definately be a SCAM

Re: Payment before seller effects delivery

pnc75 — Sat, 07 Dec 2024 08:15:26 GMT

Under no circumstances send before payment has been made. This buyer sounds very dodgy. I'd be considering cancelling this order. I'm sure there might be a 'Problem with the address'.

Re: Payment before seller effects delivery

etb321 — Sat, 07 Dec 2024 08:22:09 GMT

I hope I'm not too far off topic.

The kind hearted new seller should be wary of 'would you mind posting straight away so as to get the item before xmas, the recipent (who may or may not be seriously ill or have a disability) will be so dissapointed if it doesn't arrive on time for the big day'. I've paid (they haven't) by credit card.

If the payment doesn't show in managed payments, you don't post.

Re: Payment before seller effects delivery

davewil1964 — Sat, 07 Dec 2024 08:49:23 GMT

I don't post until the item is shown as paid.

No prudent sellers would.

Re: Payment before seller effects delivery

davewil1964 — Sat, 07 Dec 2024 08:51:43 GMT

Payment is through eBay. Unless and until the sale shows in your payments tab, it hasn't been paid for.

Once it is, regardless of holds, you are good to post.

But not before.

Re: Payment before seller effects delivery

*casey* — Sat, 07 Dec 2024 10:08:19 GMT

@hannibalcrackers wrote:
"Been trying to find out if I can insist on payment before posting item to purchaser"

The fact that you've even had to ask the question is a worry.

If you recognise any of the signs of a scam that we've already mentioned, cease all contact with the "buyer", cancel the sale and report the user ID to eBay.

And remember, even an ID with feedback may be a hijacked account.

Re: Payment before seller effects delivery

lezned-toycollector — Sun, 08 Dec 2024 04:19:11 GMT

eBay don't provide the shipping address until after payment is made - so you can't ship anything before the buyer pays.

Re: Payment before seller effects delivery

*casey* — Sun, 08 Dec 2024 04:36:36 GMT

A scammer will probably have given the seller an address and as the OP felt the need to post the question ,

as etb said "The kind hearted seller" may have believed the scammer.

Re: Payment before seller effects delivery

lezned-toycollector — Sun, 08 Dec 2024 05:15:57 GMT

Sorry, but scammer or not, the shipping address is simply NOT disclosed until after the payment is made.

There is no excuse for any seller to ever step away from correct procedure by electing to ship to a different address than the one provided by eBay.

So once more for the OP... if you check the order details, the shipping address won't appear until AFTER payment is made. Common sense dictates that you should NEVER ship anything before you have the shipping address.

Re: Payment before seller effects delivery

pnc75 — Sun, 08 Dec 2024 05:26:38 GMT

You can get the address from the 'Send invoice' function. Not that I'm suggesting it in this case. i would be doing the exact opposite, in fact.

Re: Payment before seller effects delivery

lezned-toycollector — Sun, 08 Dec 2024 06:21:26 GMT

I didn't know that as I have never sent an invoice... but upon checking the prepare invoice page, I see the buyer's address but no delivery address.

What I do know is the buyer enters their delivery address and selects the postage service during the checkout process. Until this process is completed, the seller does not know or have access to any details relating to shipping the item.

On the order details page, the seller will see the following information

Awaiting payment

The buyer hasn't paid for this order yet

Postage

Buyer selected postage service

Buyer location

Again, there is no excuse for any seller to step away from correct procedure by shipping anywhere other than the delivery address provided by eBay.