topic Re: Non paying buyers in Selling

Non paying buyers

sarejane — Sun, 08 Dec 2024 22:51:03 GMT

Has anyone noticed an increase in non payments recently? I'm not a shop (I feel for you guys) and only post things to sell every now and then, but lately I've been running at about 60% of buyers not paying. Even one buyer I was speaking to for 2 days about bundling some listing's I had, and then they didn't pay.

I feel there should be stricter procedures and consequences around this, or at least let the seller know what's has been applied to the buyer.

Re: Non paying buyers

sandypebbles — Sun, 08 Dec 2024 23:04:44 GMT

If you cancelled with the reason buyer did not pay, the buyer gets a strike (as per eBay policy) (so the seller does know)

Any more than two strikes and the 'buyer' cannot buy from sellers who have their blocks in place

Have you done both of those things? (reported the non payment and blocked them)

I am not sure what else you are looking to happen, but that is all eBay allow

Re: Non paying buyers

lezned-toycollector — Sun, 08 Dec 2024 23:05:33 GMT

I find non payers to be incredibly rare... somewhere around the 0.004% mark by my calculations

Re: Non paying buyers

*casey* — Mon, 09 Dec 2024 03:19:12 GMT

sarejane

"Has anyone noticed an increase in non payments recently?"

Buyer demographics play a huge part in whether you have a lot of non payers or not.

In your category it gets worse this time of year with school / uni students home.

As already advised, you can cancel the sale using the "non payer" reason to get your fees back.

The buyer will get a strike but from experience, strikes and feedback scores mean very little to the age group.

They'll just open a new ID and do it all again.

One way to stop this is if you list as a Buy It Now with Immediate Payment required so an item's not sold until it's paid for.

Re: Non paying buyers

sandypebbles — Mon, 09 Dec 2024 03:23:03 GMT

Agreed

But if the OP does notice that as far as their sales go, if the 'buyer' opens a new ID to get around the blocks to 'buy' from them again, the OP can report the 'buyer' to eBay for circumventing blocks

Re: Non paying buyers

*casey* — Mon, 09 Dec 2024 03:35:00 GMT

Yes absolutely correct, although it can be time consuming.... lol

I once had a buyer user ID (name made up) and identical except for the last number ) xxx1 right through to xxx8 .

Every ID was a new one.

Re: Non paying buyers

countessalmirena — Mon, 09 Dec 2024 07:06:21 GMT

That makes sense, casey. After all, the ninth life would appear to be the final one.

Re: Non paying buyers

atozbargain123 — Mon, 09 Dec 2024 07:13:19 GMT

because ebay is **bleep** now

just ripping sellers with hefty fees

they should be banned in Australia to do business

it is ebay downfall

Aliexpress and Temu have nailed ebay to the ground

Re: Non paying buyers

countessalmirena — Mon, 09 Dec 2024 07:18:24 GMT

Perhaps not, atozbargain123. There are some buyers who prefer not to be poisoned, have their children choke to death, provide their private information to the Chinese government, support the theft of small business owners' IP, etc., etc.

The day I buy from Aliexpress or Temu will be the day on which everyone declares that The Attack of the Killer Tomatoes is the most brilliant and intellectual movie ever made.

Re: Non paying buyers

springyzone — Mon, 09 Dec 2024 21:07:10 GMT

@atozbargain123 wrote:
because ebay is **bleep** now
just ripping sellers with hefty fees
they should be banned in Australia to do business

it is ebay downfall
Aliexpress and Temu have nailed ebay to the ground

Then don't sell on ebay. I doubt you can sell on Temu or aliexpress though, only buy.

You have other options though. Let's be honest, facebook marketplace is giving some ebay categories a run for their money.

Apart from marketplace, most other selling avenues will charge fees. And even on marketplace, you pay fees if you want to promote a listing.

I'm not an ebay seller any more. I made a conscious decision not to go back to selling because I think it can be risky on ebay with some product categories. But I am an occasional buyer.

I usually try to buy from Australian based sellers, and often small to medium sized sellers, and I find there are some good quality products to be had that way.

I don't want to buy from Temu or Shein, I don't particularly want to support China at the expense of our own, although I understand the super cheap prices may be tempting for many.

Re: Non paying buyers

sandypebbles — Mon, 09 Dec 2024 21:13:48 GMT

You are fully aware of the fee before selling, and by proceeding with the sale you are agreeing to them

Maybe instead of posting abuse all over the member forum, work on improving how you describe and pack things

Your two negs speak volumes

As did your complaining about being charged fees when a buyer did not pay

Had you cancelled with the reason buyer did not pay, you would not having been charged