topic Drop down menu excludes untracked letters. in Selling

Drop down menu excludes untracked letters.

grannytakesatrip17 — Thu, 10 Apr 2025 10:57:43 GMT

Hello all, I am hoping someone could help me here.

I have been trying to list an item which I wish to send by an untracked letter, but this option has vanished from the drop down menu.

I was listing it as free postage.

Re: Drop down menu excludes untracked letters.

brickworksmarket — Thu, 10 Apr 2025 11:46:56 GMT

Try deleting any measurements you have entered and see if that works.

Re: Drop down menu excludes untracked letters.

grannytakesatrip17 — Thu, 10 Apr 2025 12:53:37 GMT

I didn’t even add any measurements.

Re: Drop down menu excludes untracked letters.

lezned-toycollector — Thu, 10 Apr 2025 15:34:32 GMT

I just checked and it's still there.

Postage/Postage method - Standard postage: Small to medium items

Domestic postage/Cost type - Flat: Same cost to all buyers

Primary service/Australia Post Domestic Regular Letter Untracked

2 - 8 business days

Re: Drop down menu excludes untracked letters.

grannytakesatrip17 — Fri, 11 Apr 2025 02:28:55 GMT

No, unfortunately this is not showing at all on my drop down menu. Although I have used this many times before. I just cannot figure this out, but somehow I need to. Thanks for trying to help 🙂

Re: Drop down menu excludes untracked letters.

twyngwyn — Fri, 11 Apr 2025 02:31:11 GMT

Sell similar on an item of yours that uses letter rate, and tweak from there

Re: Drop down menu excludes untracked letters.

brickworksmarket — Fri, 11 Apr 2025 22:45:12 GMT

I had your issue this morning and tried several options but could not find the untracked letter or any letter option. I ended up trying the ebay app and it was at the top of the list.

Re: Drop down menu excludes untracked letters.

grannytakesatrip17 — Sun, 13 Apr 2025 05:15:33 GMT

There is something odd going on for sure, yesterday I could not get the small tracked sachels up, only med, lge and extra large.