Provide label for Doesn't work or defective return

comprotuscosas — Fri, 16 May 2025 06:37:01 GMT

Just had my first "Doesn't work or defective" return in years as a seller.

I seem to remember we used to be able to provide our own return label, am I imagining that, or did that actually used to be an option?

This time I didn’t get the choice, and the label I was charged for cost several dollars more than what it would’ve cost me to send one myself.
Is there any way to handle this differently now?

Thanks

Re: Provide label for Doesn't work or defective return

davewil1964 — Fri, 16 May 2025 09:49:53 GMT

It depends on the postage service you are using.

AP MyPost Business has a return label option, which will be charged at your current MyPost Business rates.

If you generated the return through eBay you got the eBay rate.

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Provide label for Doesn't work or defective return

Re: Provide label for Doesn't work or defective return