topic Re: Sorry, yet another question about these ebay extra small satchels. in Selling

Sorry, yet another question about these ebay extra small satchels.

grannytakesatrip17 — Sat, 21 Jun 2025 18:20:34 GMT

Hello all you good people 🙂

Please bear with me here. I apologise as I normally use prepaid Aus Post satchels, so I am somewhat confused.

I purchased $60 worth of these satchels as I assumed that anything which would fit in these would qualify for the ebay postage labels priced at $8.55. all over Australia.

Last week, I sold a small item which was about 5 cms thick, and when I went to purchase a label, it came up at $10.50. There was a box above, asking me to measure the item.

So, I decided to skip this and just posted it in a small prepaid satchel, because I couldn’t be bothered messing around.

So my question is as follows, is there a maximum thickness which you can put in these satchels, does anyone know.

As far as I can see, nothing is mentioned on the package.

I, perhaps wrongly assumed that it would be treated in the same way as a small satchel, eg you can pack anything in so long as it is not in excess of 5kg.

I know that some of these satchels are marked as 250 gms, but that is basically a mistake.

Any help will be very much appreciated.

Thank you.

Re: Sorry, yet another question about these ebay extra small satchels.

curraone — Sat, 21 Jun 2025 23:13:06 GMT

In ebay labels: you have to be careful to tick Aust Post packaging to be able to see the option for the extra small labels for $8.55; you just have to be able to fit your item in the XS envelope

Re: Sorry, yet another question about these ebay extra small satchels.

grannytakesatrip17 — Mon, 23 Jun 2025 04:09:23 GMT

Aha, thank you so much, I notice that it says x7cm, also 5kg.

So is 7cm the maximum thickness?

I need to try to practice on some of my listings, I guess.

Is there a way to do this without having sold something, I wonder.

Re: Sorry, yet another question about these ebay extra small satchels.

twyngwyn — Mon, 23 Jun 2025 04:29:20 GMT

Send to self?

Re: Sorry, yet another question about these ebay extra small satchels.

grannytakesatrip17 — Mon, 23 Jun 2025 05:40:16 GMT

I am going through a senior episode I think, I’m not sure how to actually do this.

Re: Sorry, yet another question about these ebay extra small satchels.

twyngwyn — Mon, 23 Jun 2025 05:46:21 GMT

Choose one of you own items (not listings) of a similar weight/shape and post it to yourself…you’ll soon see if the packaging is good enough for your customers

Re: Sorry, yet another question about these ebay extra small satchels.

domino-710 — Mon, 23 Jun 2025 09:13:59 GMT

Having looked at your listings - most of which need ' boxing ' - what are you actually sending in small satchels. ??

Re: Sorry, yet another question about these ebay extra small satchels.

mousmaid — Tue, 24 Jun 2025 02:35:21 GMT

I asked my LPO about these new XS satchels only yesterday (23 June 25) and was told that they do have a maximum weight of 250gms, (that's not an error on a new APO product) unlike the other sizes which are all a max of 5kg. (If you see weight indication on newly purchased satchels sizes S to XL, they are old stock the outlet is selling, showing the old limits), When I used APO branded satchels, not eBay branded ones, I do NOT use the eBay postage labels as they bear additional costs calculated by eBay's AI, I hand write the buyers detail on the satchel or on one of my own boxes. I select 'flat rate' option when I make the listing and enter the cost of the satchel/box I intend to use, I'm usually fairly accurate due to long experience. Hope this is of help.

Re: Sorry, yet another question about these ebay extra small satchels.

lezned-toycollector — Tue, 24 Jun 2025 04:07:34 GMT

@mousmaid wrote:

I asked my LPO about these new XS satchels only yesterday (23 June 25) and was told that they do have a maximum weight of 250gms, (that's not an error on a new APO product) unlike the other sizes which are all a max of 5kg.

The truth is the extra small satchels/padded mailers have a maximum weight of 5kg - despite the 250g misprint. Like it or not, that's a fact.

Using your own packaging only allows you up to 250g for the extra small rate, but AP flat rate products allow up to 5kg.

Re: Sorry, yet another question about these ebay extra small satchels.

grannytakesatrip17 — Thu, 26 Jun 2025 09:23:29 GMT

Some small items, eg Netsuke. These are very small, I wrap them in bubble polythene and then safely in cardboard. Normally they then go into a small prepaid satchel, which is a dreadful waste of space.

They are 5-6 cm thick when packed. I have never had a breakage.

Re: Sorry, yet another question about these ebay extra small satchels.

twyngwyn — Thu, 26 Jun 2025 10:14:07 GMT

I don’t think Netsuke would survive an xs package…just my opinion

Look how much extra packaging you can put into a satchel.

Re: Sorry, yet another question about these ebay extra small satchels.

curraone — Fri, 27 Jun 2025 01:24:16 GMT

I would report that to Australia Post so your post office can get sorted out. It is definitely wrong information.

Re: Sorry, yet another question about these ebay extra small satchels.

siddieswans — Fri, 27 Jun 2025 02:52:59 GMT

With the best will in the world, counter staff often have no idea what’s going on (though Managers obviously should.)

I struck a new counter person the other week; they refused to lodge my pre-paid letters with tracking, because I had removed the back tear-off (“sender to keep”) which I was presenting for hand date franking. They said they had to remove the completed tear-off themselves so they could check that the address on the front of the envelope was the same. I didn’t bother arguing with them; I just stood aside and waited until one of the regular staff was available. Fortunately they only seemed to be filling-in for that day.