topic Re: Account charge in Selling

Account charge

Anonymous — Tue, 16 Sep 2025 04:43:35 GMT

Why have I been charged $177

I delivered the item prrsonally

The buyer was not happy and requested a refund, which I agreed to

I then arranged to have the item picked up

At no time was there any charge to the buyer or ebay!

Re: Account charge

twyngwyn — Tue, 16 Sep 2025 04:58:14 GMT

fvfs?

Does ebay know that you've refunded buyer, and cancelled sale?

Re: Account charge

repentatleisure1952 — Tue, 16 Sep 2025 05:30:42 GMT

@Anonymous wrote:
Why have I been charged $177
I delivered the item prrsonally
The buyer was not happy and requested a refund, which I agreed to
I then arranged to have the item picked up
At no time was there any charge to the buyer or ebay!

There must have been a "charge to the buyer" or you would not have been able to refund them.

How about coming back & detailing exactly what happened?

Re: Account charge

padi*0409 — Tue, 16 Sep 2025 06:45:34 GMT

@repentatleisure1952 wrote:

How about coming back & detailing exactly what happened.

An "off eBay" sale with the wheelchair ?

Re: Account charge

twyngwyn — Tue, 16 Sep 2025 06:50:57 GMT

if indeed it was 'off ebay', OP will lose.......they will charge anyway (it's in the T&Cs).......be careful OP that it doesn't happen again....

at this stage, without enough info, we can only guess

Re: Account charge

*casey* — Tue, 16 Sep 2025 11:04:59 GMT

"Why have I been charged $177 "

If this is a final value fee, it's only charged when an item is SOLD.

Obviously not the wheelchair as the final value fee would be much higher.

As it was a pick up / delivery, did the buyer pay by cash for the item ?

And if yes, is that how you refunded the buyer ?

If that's what happened, you'll need to 'cancel the transaction' to receive a refund of your final value fee.

This link will give you further information:

https://www.ebay.com.au/help/selling/getting-paid/sellers-can-cancel-order?id=4136&srsltid=AfmBOooDRAsjBLYBi8_A3hJ1o8IqSrf3jbigPfzln9wV9MTW3iCUA7i1

Re: Account charge

amvak-58 — Fri, 09 Jan 2026 01:23:14 GMT

Hi Team,

Since December, eBay has been charging y account it is looks too much. I would like to know the reason why.

Re: Account charge

lezned-toycollector — Fri, 09 Jan 2026 02:05:28 GMT

Nobody here is privy to that information. I'd suggest you contact eBay directly.... and hijacking someone's thread - especially an old thread - is not an accepted practice. You'd be best served by starting your own thread.