topic Re: Request for Refund of Unused Shipping Label Fee in Selling

Request for Refund of Unused Shipping Label Fee

purebeautyhub — Sat, 20 Sep 2025 23:32:11 GMT

Dear eBay Support,

I am writing to request a refund for a shipping label fee that was charged to my account. I downloaded the label but did not use it, and the package was never shipped with this labe

Re: Request for Refund of Unused Shipping Label Fee

sandypebbles — Sat, 20 Sep 2025 23:34:23 GMT

Not eBay support here

This is a member to member forum

You needed to have cancelled the label yourself, within the time limit

eBay have no way of knowing if you use the label or not

Re: Request for Refund of Unused Shipping Label Fee

curraone — Sun, 21 Sep 2025 01:31:29 GMT

Under orders > postage labels > cancel label

Re: Request for Refund of Unused Shipping Label Fee

gutterpunkz05 — Sun, 21 Sep 2025 09:30:15 GMT

You have 5 days from time of generation in which to cancel a postage label, then you need to wait about 10 weeks for Australia Post to verify the label has not been used, before a refund will be processed by ebay.