topic Re: ebay contact email customer support in Selling

ebay contact email customer support

dddp1 — Wed, 23 Feb 2022 06:05:59 GMT

Hi, I'm looking for a contact email address for ebay customer support to sort out an offer that was provided by email but not offered during purchase process. I've looked everywhere i can but always just goes round in a circle back where I started from.

Any help greatly appreciated, thanks

Re: ebay contact email customer support

sandypebbles — Wed, 23 Feb 2022 06:11:44 GMT

There is no email address for customer support

Any emails to 'eBay' just go to a bot, *IF* there is a reply, it is usually nothing to do with the question asked

Have you tried eBay Help at the top of the page?

What kind of offer was it? (discount code etc)

Did the item meet the t&c of the offer?

Re: ebay contact email customer support

padi*0409 — Wed, 23 Feb 2022 06:13:54 GMT

Emailing eBay is a waste of time, it's bot-driven and you are unlikely to get any sort of answer there. Use the link below then scroll to the bottom for the contact options. Be aware that eBay vouchers can and are withdrawn before the end date.

https://www.ebay.com.au/help/buying/paying-items/vouchers-coupons-discount-offers?id=4034

Edit. Pipped at the post Sandy !!!!!!

Re: ebay contact email customer support

dddp1 — Wed, 23 Feb 2022 06:16:50 GMT

i miss the good old days when they actually had a phone number.
yes it was a code, yes it was linked to the item, yes it was prior to expiring, yes tried all ways to find help bit as said, goes round in a circle

Re: ebay contact email customer support

dddp1 — Wed, 23 Feb 2022 06:17:36 GMT

yes, it seems you're right. Round and round in circles

Re: ebay contact email customer support

iforgot_73 — Tue, 17 Dec 2024 20:00:30 GMT

ebay is the 2nd worst company i have ever had the misfortune to deal with the worst by far is a company they work with who are out and ot thieves

If you deal with ebay

ensure you dont have anything to do with this company

I purchase an item with them last Sept with a value of just under $200.00 .and they constaintly refuse to repay any thing the owed me unless i alterd a review i had made about them ( BLACKMAIL !!) WHICH OF COURSE I REFUSE TO SUBMIT TOO!

EBAY HAVE TOTALLYREFUSED TO HELP IN ANY WAY AT ALL!!!

So beware

Re: ebay contact email customer support

ira_390 — Fri, 07 Nov 2025 03:19:40 GMT

I haven’t received my package which post office says it has been delivered

Re: ebay contact email customer support

kh-federico — Fri, 07 Nov 2025 03:39:52 GMT

Hi ira_390,

Please note that this is an old post; feel free to start a new thread, as this one will be locked.

Thanks,

eBay moderation