topic Re: Item delivered myself - how to release funds? in Selling

Item delivered myself - how to release funds?

jonnyjkdj — Tue, 25 Nov 2025 11:29:37 GMT

Hello,

Buyer paid for item, I did not use any postal service but delivered it myself.

Buyer sent me a direct message on ebay to state the item was received.

How do I notify eBay, and when will my funds be released?

Re: Item delivered myself - how to release funds?

gutterpunkz05 — Tue, 25 Nov 2025 11:35:23 GMT

The message is irrelevant, you have no way of proving delivery, as you can not even get a pickup code from the buyer.

You will just have to wait until the block on funds expires, normally 30 days.

Re: Item delivered myself - how to release funds?

jonnyjkdj — Tue, 25 Nov 2025 11:45:03 GMT

Hey thanks for the prompt reply.

I guess I'll just have to wait the 30 days!

It will definitely be released then?

Re: Item delivered myself - how to release funds?

*casey* — Tue, 25 Nov 2025 12:08:17 GMT

It should be , as long as you're registered to sell and signed up for managed payments

https://www.ebay.com.au/help/selling/getting-paid/registering-seller?id=4792&srsltid=AfmBOor9Vvaz_6s-C2S2buKULwaWA0I_lg-n916eAffgwcUkhHBagaZ4

Re: Item delivered myself - how to release funds?

sandypebbles — Tue, 25 Nov 2025 21:45:58 GMT

A message is not accepted as proof of delivery by eBay

IF you were signed up to Managed Payments and verified to sell, your funds will be released in 14-30 days (as you agreed to when listing)

Hopefully the buyer does not open an item not received dispute as you have no way to prove you hand delivered the item

Re: Item delivered myself - how to release funds?

twyngwyn — Wed, 26 Nov 2025 02:58:04 GMT

Mark the item as ‘sent’ and wait it out.

Has buyer left you feedback?

Re: Item delivered myself - how to release funds?

jonnyjkdj — Wed, 26 Nov 2025 03:17:09 GMT

Hi, thanks for your response.

I have sold items and received payments from eBay with this account - therefore I must be registered to sell and signed up for managed payments? My payout schedule is set to "daily".

Thanks again.

Re: Item delivered myself - how to release funds?

*casey* — Wed, 26 Nov 2025 04:01:51 GMT

As you haven't sold for a long time, eBay will treat you as a new / infrequent seller so you'll no longer be on daily payouts and it's a higher priced item.

Have a look at the payments in your seller hub.

The information in this link will explain the payment / transaction holds

https://www.ebay.com.au/help/selling/getting-paid/getting-paid-items-youve-sold/pending-payments?id=4816&srsltid=AfmBOopIWx-EEv3YdLgRbXzOUl1fYaHkN-nzbEtYFJq8NsEcg4cBC1ck

Re: Item delivered myself - how to release funds?

jonnyjkdj — Mon, 01 Dec 2025 05:57:34 GMT

Yes I marked it as sent as soon as I delivered it.

Buyer has now left (positive) feedback - this is a good thing I presume?

Re: Item delivered myself - how to release funds?

twyngwyn — Mon, 01 Dec 2025 07:16:53 GMT

You could try contacting eBay via HELP (top of page) alert them to your received feedback, and ask for release of funds.

Good luck!

Re: Item delivered myself - how to release funds?

jonnyjkdj — Mon, 01 Dec 2025 07:56:24 GMT

Thanks for your reply.

The only help was via a bot, which stated:

"Your payout for this item is on hold as part of our standard process to ensure a secure and trustworthy marketplace. Your funds will be available once we confirm that the buyer doesn't have an issue with the item after delivery."

So I'm guessing this will be about 30 days everyone keeps talking about....

Re: Item delivered myself - how to release funds?

twyngwyn — Mon, 01 Dec 2025 08:27:16 GMT

up to 30 days……it’s in the lap of the gods, unfortunately.

We can all fall into this trap if we sell something expensive, that is unusual for our selling profile.

It’s about money laundering, supposedly.

OK, you’ve sold 1 item @ $400…..that’ll do it!

Re: Item delivered myself - how to release funds?

*casey* — Mon, 01 Dec 2025 08:50:36 GMT

"So I'm guessing this will be about 30 days everyone keeps talking about"

I did recommend, for more details, you go to the Payments tab in your seller hub !

Re: Item delivered myself - how to release funds?

jonnyjkdj — Sat, 06 Dec 2025 08:17:15 GMT

Hey,

Funds came through on December 5th.

12 days after item was sold.

Not too long after all.

Thanks everyone for your messages.

Not too sure which comment is best deserving of "solution".

Re: Item delivered myself - how to release funds?

countessalmirena — Sat, 06 Dec 2025 08:21:36 GMT

You can select multiple posts as the solution. I would be selecting all posts that I considered helpful.