Continue button disabled when adding credit card during seller registration

martibloom — Tue, 23 Dec 2025 16:09:27 GMT

Hi everyone,

I’m trying to complete my seller registration on eBay, but I’m completely stuck at the “Add a card for selling costs” step.

I fill in all required fields correctly (credit card details, name, billing address, phone number, etc.), but the “Continue” button stays disabled and I cannot proceed. There is no error message shown, and I also don’t have an option to add a different card or move forward in any other way.

Important details:

This is a new credit card, issued specifically for this eBay account
The card meets all eBay requirements (credit card, physical bank, Visa/MasterCard, OTP enabled, international payments enabled)
Billing address exactly matches my eBay registration address
The card is not linked to any other eBay account
I have tried different browsers, incognito mode, clearing cache/cookies, and waiting 24+ hours
eBay support keeps telling me to edit/remove the card from Payments, but no card is listed there, so those steps don’t apply

I’ve been trying to start selling for over two months, and support says there is “no issue” on their side, but I’m still completely blocked.

Has anyone experienced this exact issue with the Continue button being disabled during seller registration?
If so, how was it resolved? Did it require escalation or manual intervention from eBay?

Any help or advice would be really appreciated. Thank you!

Re: Continue button disabled when adding credit card during seller registration

lezned-toycollector — Tue, 23 Dec 2025 16:44:56 GMT

Could it have anything to do with being in Macedonia?

Re: Continue button disabled when adding credit card during seller registration

sandypebbles — Tue, 23 Dec 2025 20:52:05 GMT

If you now reside in Australia, with an approved Australian bank account, and accepted ID for Australia, best thing to do would be to open an account here

Rather than trying to sign up to Managed Payments for selling on eBay Australia when your acount you are posting with is registered in Macedonia

The fact the eBay didn't tell you the obvious is due to the fact they just type from pre-written scripts

topic Re: Continue button disabled when adding credit card during seller registration in Selling

Continue button disabled when adding credit card during seller registration

Re: Continue button disabled when adding credit card during seller registration

Re: Continue button disabled when adding credit card during seller registration