topic Re: No contact from buyer in Selling

No contact from buyer

debsbitsnbobs — Sun, 12 Apr 2026 05:47:00 GMT

Hi, A customer has made a purchase (paid) of childrens clothes and didn't message me the size he requires. I have emailed him twice & sent a private message. It's due to be sent by tuesday & I'm not sure where to go from here?

Many Thanks

Debbie

Re: No contact from buyer

domino-710 — Sun, 12 Apr 2026 05:52:05 GMT

Don't panic - it's the weekend - he'll probably contact soon.

Re: No contact from buyer

*casey* — Sun, 12 Apr 2026 06:10:50 GMT

It's school holidays and the weekend but unusual not to let you know the size they want , especially when buying for children, at the same time they paid.

Do you have the buyer's phone number ?

Is the buyer new ?

Buyers who aren't sellers have no idea that a seller can be penalised for posting late but if you haven't heard anything by Tuesday, I recommend you cancel the transaction.

Re: No contact from buyer

lezned-toycollector — Sun, 12 Apr 2026 08:58:52 GMT

@*casey* wrote:
It's school holidays and the weekend but unusual not to let you know the size they want , especially when buying for children, at the same time they paid.

Do you have the buyer's phone number ?

Is the buyer new ?

I'm guessing you must have missed the bit where they said the buyer "made a purchase (paid)" 😲

Re: No contact from buyer

domino-710 — Sun, 12 Apr 2026 09:37:54 GMT

Guess again.

Re: No contact from buyer

*casey* — Sun, 12 Apr 2026 10:08:54 GMT

It's just the way I generalise or word some of my comments as I'm sure you know very well.

Needless to say, there's only one person here who would take it literally !!

Some sellers don't like phoning buyers so rather than say "I'd phone the buyer" or "I wouldn't phone the buyer" by saying "Do you have the phone number " ( even though they have) it gives a suggestion of what they can do.

"Yes I do , I'll think about calling them" is what most friendly posters would think or say to each other

Obviously I didn't miss anything because I wrote:

"It's school holidays and the weekend but unusual not to let you know the size they want , especially when buying for children, at the same time they paid"

Re: No contact from buyer

gutterpunkz05 — Sun, 12 Apr 2026 10:10:53 GMT

If you are concerned about a late shipping defect, in the past I have had defects removed, by advising CS that postage was delayed while awaiting confirmation/response from the buyer. CS can then check messages and any response, or lack of.

Re: No contact from buyer

davewil1964 — Sun, 12 Apr 2026 10:56:23 GMT

Ambiguity generally creates confusion, especially when the OP is obviously not a seasoned board member

Re: No contact from buyer

*casey* — Sun, 12 Apr 2026 11:05:03 GMT

"when the OP is obviously not a seasoned board member"

Ah well, here's the thing, Deb goes back to the old days and will know exactly what I mean

Re: No contact from buyer

davewil1964 — Sun, 12 Apr 2026 11:50:16 GMT

2 posts and 6 kudos in 14 years makes her a board regular?