topic Re: AP changes in Selling

AP changes

pnc75 — Mon, 13 Apr 2026 04:53:30 GMT

From email just in:

We are writing to advise the introduction of parcel lodgement process changes.

From 31 May 2026, you will be required to provide recipient contact details for every parcel.

You will soon receive a separate email outlining changes to your MyPost Business Online Sending Terms of Use.

Re: AP changes

pnc75 — Mon, 13 Apr 2026 05:08:37 GMT

Sorry, too late to edit. I forgot to include this:

you will not be able to complete an order and print labels for most Australia Post parcels products – including Parcel Post, Express Post – unless you provide an accurate recipient email address and/or Australian mobile number for every parcel.

Re: AP changes

domino-710 — Mon, 13 Apr 2026 05:09:01 GMT

LOL - just got it also.

Re: AP changes

brickworksmarket — Mon, 13 Apr 2026 05:42:29 GMT

Some buyers don't include their phone number as ebay does not require it so a work around would be using your own. Not ideal as you will get notifications and if the driver needs to call that would be fun.

Re: AP changes

i-once-was-bump — Mon, 13 Apr 2026 06:58:28 GMT

What if the buyer doesn't want their email or phone number on the parcel?

Re: AP changes

domino-710 — Mon, 13 Apr 2026 07:15:27 GMT

Guess it can't be sent.

Re: AP changes

davewil1964 — Mon, 13 Apr 2026 07:26:47 GMT

You can use the eBay supplied email address, although that is not ideal. We know a lot of members only visit eBay on an irregular basis. And not all have notifications enabled.

I can't remember looking for a phone number in order details and not finding one.

Re: AP changes

pnc75 — Mon, 13 Apr 2026 07:40:57 GMT

Dave, I could be wrong ( and often am! 😄), but don't think I ever recall seeing a buyer's email address.

Re: AP changes

twyngwyn — Mon, 13 Apr 2026 08:02:44 GMT

@i-once-was-bump wrote:
What if the buyer doesn't want their email or phone number on the parcel?

I wouldn’t want that either…..thank goodness I use flat rate

Re: AP changes

domino-710 — Mon, 13 Apr 2026 08:18:12 GMT

What do mean - flat rate.

Re: AP changes

pnc75 — Mon, 13 Apr 2026 08:30:44 GMT

I don't think that will make any difference, twyn 😞

It's nothing to do with flat rate or calculated, but when it's lodged over the counter. Well at least that's my understanding. That being said, I'm still trying to digest the implications.

Re: AP changes

twyngwyn — Mon, 13 Apr 2026 08:30:58 GMT

Pre-paid everything

Re: AP changes

domino-710 — Mon, 13 Apr 2026 08:35:43 GMT

Not sure ' pre paid ' has anything to do with it - it's lodgement - phone or email.

Re: AP changes

twyngwyn — Mon, 13 Apr 2026 08:41:52 GMT

….but I don’t have My Post Business….so they don’t even know I’m a customer. I didn’t get an email??

Re: AP changes

davewil1964 — Mon, 13 Apr 2026 09:04:46 GMT

You get an eBay generated one. Which means the buyer would have to check their eBay notifications to get the AP message.

Re: AP changes

davewil1964 — Mon, 13 Apr 2026 09:05:18 GMT

Stiff bickies

Re: AP changes

domino-710 — Mon, 13 Apr 2026 10:03:48 GMT

@twyngwyn wrote:
….but I don’t have My Post Business….so they don’t even know I’m a customer. I didn’t get an email??

Think I signed up years ago - but have never used mypost - don't need it.

That's why I received the email.

But it is all lodgements - no matter how they are done - labels - over the counter etc etc etc.

Re: AP changes

domino-710 — Mon, 13 Apr 2026 10:10:11 GMT

...................................................

Re: AP changes

lezned-toycollector — Mon, 13 Apr 2026 12:31:14 GMT

@brickworksmarket wrote:
Some buyers don't include their phone number as ebay does not require it so a work around would be using your own. Not ideal as you will get notifications and if the driver needs to call that would be fun.

Bwahahahahahaha....what a crock.

Of course they require a buyer's phone number... and it's provided with every transaction.

Re: AP changes

lezned-toycollector — Mon, 13 Apr 2026 12:34:28 GMT

Personally, I don't see an issue. AP will be requiring the information they are already provided... it's really no biggy.

What the email actually says... although you already provide the receiver's contact details, we now "require" you to provide those same details.

Nothing to see here... move along