topic Re: purchasing multiple items in Selling

purchasing multiple items

vlaslifestyle — Wed, 29 Apr 2026 07:37:16 GMT

Why can’t my buyers send me a request for an invoice when purchasing multiple items?

Re: purchasing multiple items

twyngwyn — Wed, 29 Apr 2026 07:50:35 GMT

EBay has been full of glitches (worldwide) since Sunday…..are you usually able to combine postage?

Re: purchasing multiple items

davewil1964 — Wed, 29 Apr 2026 08:10:41 GMT

Mine can't because I offer volume discounts.

Re: purchasing multiple items

vlaslifestyle — Wed, 29 Apr 2026 08:20:37 GMT

No, I always have this issue, even though I’ve checked all the settings.

Re: purchasing multiple items

twyngwyn — Wed, 29 Apr 2026 08:25:40 GMT

I’m not sure if this is still ‘a thing’ but buyers can also set their preferences to immediate payment…..can any buyers confirm?

Re: purchasing multiple items

*casey* — Wed, 29 Apr 2026 11:50:11 GMT

@vlaslifestyle wrote:
"No, I always have this issue, even though I’ve checked all the settings"

If it's always been a problem, have another look at your settings.

But if it's only been in the last couple of years, this can happen when the following is ticked under:

Buyer Management > Buyer Rules

✔ Require all buyers to provide a payment method before they make an offer

It originally started on the US site with eBay trying to enforce autopay on all auctions and offers which created problems with the usual combined shipping.

If it's ticked, untick it > Save changes and see if it solves your problem with your future sales

Re: purchasing multiple items

shoppingbag* — Wed, 29 Apr 2026 20:26:26 GMT

If they are trying to buy using a mobile phone, they will not get the "request total" button. Ask them to use a desktop or laptop computer.