topic Re: Feedback issue in Selling

Feedback issue

gumboot — Thu, 30 Apr 2026 11:59:38 GMT

There seems to be an issue with the Feedback system.
My Feedback score has been going up but no new Feedback comments have shown up.
There have also been no new feedback notifications showing up beside my sold items.

Re: Feedback issue

*casey* — Thu, 30 Apr 2026 12:04:05 GMT

You've received 17 eBay automated positive feedback

Go to your feedback page and tick "Show automated feedback"

Re: Feedback issue

gumboot — Thu, 30 Apr 2026 12:10:31 GMT

Thanks but why are the sold items still showing that the "Buyer hasn't left feedback"?

Re: Feedback issue

*casey* — Thu, 30 Apr 2026 12:25:17 GMT

The buyer hasn't left feedback.

eBay automated feedback is given 7 days after delivery if no problems have been reported.

Buyers aren't notified about eBay automated positive feedback given on their behalf but they can override it with their own feedback

Re: Feedback issue

gumboot — Thu, 30 Apr 2026 12:30:52 GMT

Thanks.
Is this something new?
It's pretty confusing.

Re: Feedback issue

*casey* — Thu, 30 Apr 2026 12:41:42 GMT

Yes, it only started last month on the AU site but started last year on the UK and US sites

https://www.ebay.com.au/sellercentre/aussie-seller-news/january-2026/feedback-policy-update