topic Re: New free selling? in Selling

New free selling?

jodzznsezz — Tue, 12 May 2026 19:53:00 GMT

So my new pro starter plan started yesterday. Since then I've sold 2 items and paid the usual fees in both.
Now I'm wondering, to get free selling, do I have to relist everything to 'activate' it.

unless the 2 items were in categories that earn fee-less ? (Plush toy and a bluray).

thanks.

Re: New free selling?

shoppingbag* — Tue, 12 May 2026 20:24:17 GMT

Have you checked whether you qualify for free selling?

Re: New free selling?

jodzznsezz — Tue, 12 May 2026 20:32:26 GMT

According to all the correspondence I've got off them, I thought I did - maybe I don't.

Re: New free selling?

jodzznsezz — Tue, 12 May 2026 20:50:48 GMT

Ok I will just assume I don't have free selling lol. It's all a bit convoluted tbh. Anyway.

Re: New free selling?

shoppingbag* — Wed, 13 May 2026 01:09:11 GMT

You need to have less than $25,000 in sales in the last year. To not be signed up to My Post Business. To use eBay Australia Post Labels. Have a personal not business account. Free selling does not apply to items under $20 or those that would fit in an envelope. That's about all I can recall. Maybe go back and read all the conditions again.

Re: New free selling?

jodzznsezz — Wed, 13 May 2026 04:07:10 GMT

Yeah I'm going thru all the comms again lol. Thanks though!

Re: New free selling?

*casey* — Wed, 13 May 2026 04:50:33 GMT

" Free selling does not apply to items under $20"

Free selling applies to items under $20 and sellers can use their own packaging

Re: New free selling?

*casey* — Wed, 13 May 2026 05:28:47 GMT

Sorry, too late to edit

"Free selling applies to items under $20" and no eBay labels are required

Re: New free selling?

shoppingbag* — Wed, 13 May 2026 05:42:58 GMT

If you are on the pro starter plan you do not get free selling.

Re: New free selling?

jodzznsezz — Wed, 13 May 2026 05:54:01 GMT

Yeah seems that way. Had confusing comms that seemed to contradict itself but yeah read a few more on the faqs and yeah I don't get it lol.

Re: New free selling?

shoppingbag* — Wed, 13 May 2026 05:57:59 GMT

It seems that if your have a store subscription you cannot get free selling even if you have less than $25,000 in sales. You need to cancel your store subscription and also be under $25,000 in sales in order to access it.

Re: New free selling?

dorran53 — Sat, 16 May 2026 12:49:19 GMT

Correct on the free selling only if under $25,000 and you're not on a pro plan. You can still be signed up to my post business, (I am) for free selling but the catch is you have to use eBay postage labels which cost more than I pay at the PO with my band rating. If you're in free selling you still get free selling if under $20 but they will allow you to use your own postage if under that amount. You can also use your own postage method if envelopes or large bulky items. What I'm not sure of, do they mean the item itself or does that $20 include the postage?

Re: New free selling?

dorran53 — Sat, 16 May 2026 12:52:26 GMT

To get free selling you have to opt out of your pro starter plan and move to free selling and you can only do that if you were under $25,000 for the year.

Re: New free selling?

*casey* — Sat, 16 May 2026 13:11:40 GMT

@jodzznsezz wrote:
Ok I will just assume I don't have free selling lol. It's all a bit convoluted tbh. Anyway.

You're on the Free Selling plan. One of your items sold for

AU $80.20AU $80.20
incl. AU $5.20 for Buyer Protection Fee

Re: New free selling?

*casey* — Sat, 16 May 2026 13:17:40 GMT

"What I'm not sure of, do they mean the item itself or does that $20 include the postage?" - The item itself

For anyone who's not sure about the rules:

For sellers on the Free Selling plan, the compulsory eBay label won't apply to:

Items sold for less than $20, or over $5,000
Items that may be sent in an envelope. These include: trading cards, comics, magazines, coins and banknotes, jewellery, CDs/DVDs/video games, patches, postcards, greeting cards, seeds, stamps, stickers and decals
Heavy or bulky items where a label isn't available
Orders where the buyer selected local pick up

Re: New free selling?

jodzznsezz — Sat, 16 May 2026 18:48:01 GMT

Yeah after a few long reads I did this. Thanks!