topic Re: selling internationally in Selling

selling internationally

22greggy22 — Fri, 01 Feb 2013 12:38:29 GMT

I hsvent really sold much for the last year so i'm a bit rusty on the new rules for selling. One of the ones that's stumping me is selling overseas. Everytime I tried to add international as a selling option it says I need to accept some new terms so that i can start listing o/s which would be fine if I could work out where these terms are or how to do that. Hopefully someone cant point me in the right direction , thanks 🙂

Re: selling internationally

digital*ghost — Fri, 01 Feb 2013 12:54:14 GMT

It basically means that you need to accept the terms and conditions of the international sites your buyers may purchase from - more specifically, you have to comply with the terms of eBay buyer protection that is available on the US and UK sites (not sure if it's available on other sites, but it is a bit different to PayPal buyer protection, as it requires proof of delivery in the event of an Item Not Received claim).

You can read up on eBay's buyer protection here: http://pages.ebay.com/help/policies/buyer-protection.html

Re: selling internationally

kopenhagen5 — Fri, 01 Feb 2013 12:55:10 GMT

Since eBay site policies differ by country, in future eBay may require sellers to agree to an international selling agreement before allowing them to sell internationally. This agreement will be surfaced to applicable sellers when they first attempt to list on an eBay site other than eBay.com.au or when they choose to offer international postage options on an eBay.com.au listing. Once the agreement has been accepted, those sellers will not need to do so again.

The agreement should come up for you to accept when you try one of the above.

Re: selling internationally

leader-of-the-band — Fri, 01 Feb 2013 12:58:01 GMT

There was an eBay announcement about this at the end of January last year. On your My eBay page there is a link to announcements over on the left hand side. You can click on see all eBay announcememnts and just go back through to Jan 31st 2012. That will get you to the link that announces the change.

To save you time, here it is:

31 January 2012 | 09:52AM EST
The ability to sell internationally is an important benefit of selling on eBay. Not only can sellers offer an item for sale to Australian buyers, but they can also offer it to millions of buyers worldwide. This can be achieved either by selecting an international postage option when listing on eBay.com.au, or by listing directly on another eBay site.

Regards,
The eBay Team

I made some of it bold . It reads to me that you would be presented with the agreement when you first try to offer international postage options.

Re: selling internationally

leader-of-the-band — Fri, 01 Feb 2013 13:02:19 GMT

I agree with post #1 and #2, its just that I can't type quick enough to beat those guys! 😄

Re: selling internationally

kopenhagen5 — Fri, 01 Feb 2013 13:03:05 GMT

Hi LOTB, Do you know where to locate the form to sign if it's not coming up?

Re: selling internationally

leader-of-the-band — Fri, 01 Feb 2013 13:08:58 GMT

I don't.

I don't sell internationally. I have had requests to post overseas for the film cameras I list on another ID, but I can't be bothered with all the hassles of international posting. I have been known to post to Tasmania though :^O

Re: selling internationally

kopenhagen5 — Fri, 01 Feb 2013 13:25:20 GMT

OP, try this link -

https://scgi.ebay.co.uk/ws/ebayISAPI.dll?UserAgreement&agrid=7&aid=1&isemail=1

Re: selling internationally

22greggy22 — Fri, 01 Feb 2013 13:27:21 GMT

I found the notice on jan 31st 2012 your rederring to but still cant find the international agreement thing I have to sign. I tried listing a few items to see if it would pop up, but it doesnt even give me the option to choose international shipping.

Re: selling internationally

kopenhagen5 — Fri, 01 Feb 2013 13:35:29 GMT

I don't.

I don't sell internationally. I have had requests to post overseas for the film cameras I list on another ID, but I can't be bothered with all the hassles of international posting. I have been known to post to Tasmania though :^O

Overseas being the operative word. :^O

Re: selling internationally

kopenhagen5 — Fri, 01 Feb 2013 13:37:54 GMT

greggy, click on the link i provided and scroll to the bottom, then click agree and that should work.

Re: selling internationally

22greggy22 — Fri, 01 Feb 2013 13:43:34 GMT

hi yep I did that clicked the i agree button, got an email stating this from ebay

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Re: selling internationally

digital*ghost — Fri, 01 Feb 2013 13:44:23 GMT

I found the notice on jan 31st 2012 your rederring to but still cant find the international agreement thing I have to sign. I tried listing a few items to see if it would pop up, but it doesnt even give me the option to choose international shipping.

What are you seeing in the postage options section when you try to list? I can't quite glean from your posts where the stumbling block is, but it may be that you have to add additional options when going through the Sell Your Item form (there should be a clickable link next to each segment that says "add or remove options", if you're not seeing the right options, click on the one in the Postage field and make sure you have the box checked to display international post options. Then, when you go back to the form and select to post internationally, hopefully the form will crop up.

Re: selling internationally

22greggy22 — Fri, 01 Feb 2013 13:46:10 GMT

so I tried listing something else o/s but same story I had no luck. Maybe I agreed to the uk international user agreemnt but not Australia's. I dont know???

Re: selling internationally

22greggy22 — Fri, 01 Feb 2013 14:01:26 GMT

thanks again for your help 🙂

the only option that comes up for international post is this

i get a drop down box that says no international postage, in the drop down box it gives me the option of

calculated : cost varies by buyer location or

flat : same cost to all buyers

but neither option goes anywhere, it doesnt give me the option to add a postage fee and when I go to the next ppage to list it stills comes up as being on au only. I think I'll put it in the too hard box till the morning

Re: selling internationally

kopenhagen5 — Fri, 01 Feb 2013 14:11:55 GMT

Yeah, normally the form comes up to agree but don't know if it's becoming a little dated by now.

I'll have a further look tomorrow as well.

Re: selling internationally

22greggy22 — Fri, 01 Feb 2013 14:12:42 GMT

I have now managed to upload a listing on my iphone internationally but still cant on my laptop. Thats a bit of a mystery but at least now i can list o/s .

Re: selling internationally

jensmanchester-australia — Fri, 01 Feb 2013 14:20:46 GMT

I think this is the link you are after.

https://scgi.ebay.com.au/ws/ebayISAPI.dll?UserAgreement&agrid=7&aid=1&isemail=1

Re: selling internationally

putney32 — Fri, 01 Feb 2013 21:49:49 GMT

greggy you also should read up on eBays new Policy about Duplicate Listings

Re: selling internationally

kopenhagen5 — Fri, 01 Feb 2013 22:21:14 GMT

I think this is the link you are after.

https://scgi.ebay.com.au/ws/ebayISAPI.dll?UserAgreement&agrid=7&aid=1&isemail=1

Well done jen. That's the Aussie one. I have C n Pasted the link into my file now. 🙂