topic Re: Buyer Serial Offender - eBat does not care. in Selling

Buyer Serial Offender - eBat does not care.

pak335 — Fri, 15 Feb 2013 20:05:25 GMT

As I see only sellers must obey rules. Buyers can do ANYTHING.

Disgusting to read POSITIVE (because no way seller can leave negative one!) feedbacks about some buyer with 100% POSITIVE feedback. There are 25 feedbacks on one rage and 12 of them:

THEIF, cant leave this person negative feedback, BAN THIS PERSON 48 negatives

A serial offender!! Beware - DID NOT PAY for items AGAIN!!! Ban them eBay!!!!!

Should have membership cancelled No communication No payment Just a jerkoff

A DISGRACEFULLY RUDE, IGNORANT EBAYER..MULTIPLE OFFENDER look at their feedback!

Didn't pay!!!! Had to relist item

Bids on item and doesn't pay for it. Doesn't even answer emails at all.

Has not paid for item. Been over a month since item sold.

XXXXX VERY RUDE NO PAYMENT OR RESPONSE XXXX

Thankyou you still need to pay postage for your other item too

NO RESPONSE OR CONTACT AFTER BIDDING

NO COURTEOUS RESPONSE

seller beware, bids but doesnt buy, no communication from their end

Can seller like this continue to be registered? No way.

But eBay running a war against sellers, they pay, pay, pay and they do not have any protection.

I am dreaming about alternative way to sell. I am stay with eBay only because no other way exist.

With "service" like this, where one person can regularly piss off people and no one cares I feel myself as a slave, who regularly biten and told about his place in the world.

Re: Buyer Serial Offender - eBat does not care.

lyndal1838 — Fri, 15 Feb 2013 20:33:50 GMT

Don't blame ebay.

If those sellers opened a NPB dispute and issued a strike the buyer would soon be off ebay. And of course you have to have your buyer blocks in place.

Did you issue a strike?

Have you got your blocks in place?

Re: Buyer Serial Offender - eBat does not care.

putney32 — Fri, 15 Feb 2013 20:37:16 GMT

it is the seller who leave false positives that need banning.

if every one of them had opened and closed a non paying bidder dispute, that buyer would have no-where to shop, as they'd have at least 12 strikes, but the sellers total disregard for ebay rules means that we, other sellers, suffer instead.

I block all bidders with more than 1 npb strike, and I know many many other sellers do too.

work the system and such numpty bidders wont annoy you or other sellers again, buck the system and they get away with it.

Re: Buyer Serial Offender - eBat does not care.

viewmont1071 — Fri, 15 Feb 2013 20:39:48 GMT

My turn

...for a guess..... 😛

what a disgrace all those sellers opened and closed NPB disputes but ebay overturned them all and the buyer is still bidding on ebay

Re: Buyer Serial Offender - eBat does not care.

viewmont1071 — Fri, 15 Feb 2013 20:47:51 GMT

I notice some are quick to link negative postive feedbacks with sellers not opening NPB disputes

.... I wondered why they immediately blamed the sellers, tarred them with the same brush, decided that the sellers did not want the FVF back but did not even consider that all the sellers may have opened and closed npb disputes and ebay is at fault by not issuing any strikes at all ???

.... if the process was transparent then it would be easy to ascertain who did what and who did not

.... I wonder why ebay do not make the process more transparent?????

Re: Buyer Serial Offender - eBat does not care.

phorum_junkie* — Fri, 15 Feb 2013 20:52:27 GMT

Ebay will overturn a first strike very often, they will overturn a strike if the buyer can offer evidence the seller was at fault and all those sellers were at fault. presumably the buyer doesn't know that they can report every one of those false positives and get the comments removed while keeping the green dots.

Perhaps rather than asking for the comment to be removed they just appealed the strikes on the grounds that as the seller had left them feedback they must have received their payment.

Who knows or cares, I am just hoping that a few sellers did issue strikes so they won't be able to buy from me.

They may have not paid for a lot of items but they have only failed to pay you once so presumably you have added them to your blocked bidder list, gone through the dispute process and got your FVF back and not left a feedback comment that breaches ebay policy so your problem is solved with very little effort, something those other sellers could have done in the time it took them to write the feedback that can earn them a policy violation against their account.

Re: Buyer Serial Offender - eBat does not care.

viewmont1071 — Fri, 15 Feb 2013 20:53:02 GMT

from the OP

BAN THIS PERSON 48 negatives

I formed my "guess" on the balance of probability

ie..

that 48 sellers had left negative postitives and the probability that at least 2 opened NPB disputes is a little greater than the probability that 48 out of 48 did not

... I wondered how others formed their opinion???

Re: Buyer Serial Offender - eBat does not care.

viewmont1071 — Fri, 15 Feb 2013 20:58:42 GMT

.

Who knows or cares, I am just hoping that a few sellers did issue strikes so they won't be able to buy from me.

I care PJ and I believe that the only way that ebay can instil trust of the strike system into sellers is by demonstrating that it works using a strike count on a buyers feedback or issuing generic NON PAYING BIDDER FEEDBACK on a buyers feedback when a strike is recorded and removing it when a strike is appealed

Re: Buyer Serial Offender - eBat does not care.

viewmont1071 — Fri, 15 Feb 2013 21:56:52 GMT

So on the balance of probability that "most" (lets say 80% of ebay sellers) complete NPB disputes correctly and 20% do not if people really believe that all of the 48 neg pos leavers proccessed a NPB dispute then

then on the balance of probability the 80% of sellers with whom the buyer bid but did not purchase but completed the NPB dispute process then the

buyer has approximately 240 correctly processed non paying bidder strikes as they are anonymous and nothing appears in the feedback

If you consider that most ebay sellers do not process a NPB dispute using 80% as the threshold then the 20% of buyers that did process NPB disputes correctly means that the then the buyer still has 9.2 strikes

Not a good look either way in my opinion ?:|

Re: Buyer Serial Offender - eBat does not care.

viewmont1071 — Fri, 15 Feb 2013 21:58:47 GMT

#that all of the 48 neg pos leavers proccessed#

should read "that none of the 48 neg pos leavers processed"

Re: Buyer Serial Offender - eBat does not care.

pak335 — Fri, 15 Feb 2013 22:49:03 GMT

I contacted some sellers and they sad they opened and closed cases.

I counted AT LEAST SEVEN cases against this buyer.

She is still registered!

Can you imagine any seller with seven cases? I do not.

System treats sellers as garbage. We ever cannot tell what we think - only positive feedback allowed.

Re: Buyer Serial Offender - eBat does not care.

2106greencat — Fri, 15 Feb 2013 22:59:08 GMT

PLEASE - Put your blanket blocks in place - any buyer with 2 or more strikes will not be able to bid or buy from you. As to the sellers that have left the green dots with negative comments - then serve them right if they get bitten again, they should follow procedure and also have blocks in place.

Re: Buyer Serial Offender - eBat does not care.

zanadoo_56 — Fri, 15 Feb 2013 23:21:24 GMT

What I don't understand is why some buyers behave like this. Is it some kind of sick game? I'm a buyer and I'd hate to be bidding against someone who has upped the final bid but has no intention of paying! If I lose I want it to be all above board and fair and square. Those people don't do legitimate buyers any favours either.

Re: Buyer Serial Offender - eBat does not care.

phorum_junkie* — Sat, 16 Feb 2013 01:01:02 GMT

There are several reasons, rival sellers bidding high or using BIN to get rid of the opposition. Someone who has had an unpleasant experience (or so they think) with a seller so they use another id to bid/buy. People who don't use ebay much, put in a snipe bid then forget about it, believe it or not some people can go weeks without logging into ebay. Then there are the kids who buy things but can't pay for them, the people who think they can afford things then realise they can't etc, etc etc.

The best solution is to always go through the dispute process and have all your buyer blocks in place, most of us who do that have very few non payers but if we look in our activity logs we can see that a lot of people who have more than one strike have tried to bid but not been able to.

Re: Buyer Serial Offender - eBat does not care.

***super_nova*** — Sat, 16 Feb 2013 01:54:28 GMT

I contacted some sellers and they sad they opened and closed cases.

I counted AT LEAST SEVEN cases against this buyer.

She is still registered!

Can you imagine any seller with seven cases? I do not.

System treats sellers as garbage. We ever cannot tell what we think - only positive feedback allowed.

So? It is your choice if you allow somebody with 7 strikes to bid on your items or not; do not blame eBay if you do not protect yourself.

Anyway, eBay is just a website that you advertise your goods, you do all the work, you do your listings and you set your preferences.

Of-course, buyers have to have more protection; they agree to buy something just going on a photo and the seller's description. They pay their money and have to be able to trust the seller was honest in describing the item and will post it. Buyers are much more vulnerable in the transaction. All what seller is going to lose if the buyer does not pay is bit of listing fee. Yes it is annoying, but that is a part of trading on the Internet, if anybody finds that so unfair, maybe this is not the place for you.

Actually, I think that ebay is doing sellers great favour by not allowing negative comments for buyers; abusive comments only reflect badly on the seller. If I see abusive messages left by the seller for buyer in FB or response to the FB they received, I hit the back button fast.

Re: Buyer Serial Offender - eBat does not care.

thecatspjs — Sat, 16 Feb 2013 02:14:41 GMT

... now where is that other feedback thread, I think it had a poll ... ]:)

Re: Buyer Serial Offender - eBat does not care.

viewmont1071 — Thu, 09 May 2013 20:45:29 GMT

if ebay left NPB sign when an unpaid item strike was recorded on a buyers account then sellers could not leave negative positives ...because the feedback space has already been filled

ASK YOURSELF TWO QUESTIONS

...... how would that FEEDBACK negatively impact on anybody but NON PAYERS??

.... would the MARK when left by ebay on a buyers feedback "NPB' positively impact on sellers by increasing aprticipation in the NPB strike system??

ie instil confidence

Re: Buyer Serial Offender - eBat does not care.

*new2vintage — Fri, 10 May 2013 04:54:58 GMT

DEAD THREAD