topic Re: People making trouble? in Selling

People making trouble?

nappy-2007 — Mon, 22 Jul 2013 21:49:51 GMT

Hi,

I've got a question - does ebay have an automated system that crawls all over ebay, looking for items to remove? Or is it nasty people (probably competitors) just reporting items to get them removed?

It has happened to me twice in the last 3 days and now I have a 1 day suspension on my account. All up, it has happened about 6 times including this most recent time, and I'm wondering if ebay clocks up these "transgressions" and then will hit me with a full suspension once it reaches X times?

Everything I sell, others sell, (PLENTY of listings from other sellers) seemingly with no problems, so that's what leads me to believe that it is someone causing trouble.

Any advice would be very helpful! 🙂

Re: People making trouble?

putney32 — Mon, 22 Jul 2013 22:12:16 GMT

both happen, for more obvious breaches of policy the ebay bots sometimes pick them up

but also, competitors do report violations on others listings.

and yes, ebay count your violations and it affects not only your ability to sell on ebay but also your standing in searches under best match

the best, and really only, way to avoid them is to comply with all of ebays rules and regulations when it comes to listing items.

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Re: People making trouble?

k1ooo-slr-sales — Mon, 22 Jul 2013 22:18:50 GMT

when your items were cancelled, you would have received an email. In that email it would have given a reason for the cancellation i.e. keyword spamming, search manipulation, use of 'offer' feature through the descritpion, use of the word 'not' in the title, stating 'No PayPal' in description, etc.

Take a look at the emails you have received and come back and tell us what reasons were given and we may be able to help you more.

Re: People making trouble?

wwwwestsideimports — Mon, 22 Jul 2013 22:33:14 GMT

Hi, it's probably a bit of both. Ebay now have a policy that we are not allowed to duplicate listings, in other words you can't list one item in 2 separate listings like we used to do. This is supposed to give all sellers an equal chance. So every now & then we have some of ours removed by ebay as they have been accidentally listed when we already had one going. Apart from that, you will probably find there are also vindictive people out there who want to see your items removed. We, the sellers are the ones who keep ebay going with fees etc, but we do not have the same rights as buyers which sucks!

Re: People making trouble?

mandy-gs — Tue, 23 Jul 2013 12:22:06 GMT

I had 2 x policy violation for listing two mens shirts in casual shirts instead of t-shirts. The manufacturer called the shirts casual but I was not allowed to. Apparently a casual shirt on Ebay is one with buttons.

I appealed the violations with photographic evidence from the manufacturer but the violations were upheld. Could a rover program really pick up such a small detail that I, as a seller of clothing, was unaware of????? I think not.

Always remember, people get nasty with competition. Ebay is annonymous so they can be free to do as they please without having to face any concequences.

Re: People making trouble?

ozmachineryandequipment — Tue, 23 Jul 2013 22:16:06 GMT

Yeah I've had issues with policy violations initailly it was because I stated what band the radio's can be proggrammed in which is perfectly legal, if licensed to be using other section of the band, although also stated was being sold programmed in a legal configuration.

So I decided not to mention it and just list the cb band happens again, turned out ebay policy was nearly 2 years out of date if I recall correctly. called them up to argue the fact that I'm only in violation, due to there outdated policy. sorry but the violation stands and we may consider updating in the next 6 months.

So remember boys and girls ebay is above federal regulations.

Re: People making trouble?

springyzone — Tue, 23 Jul 2013 22:21:37 GMT

Good grief, I am not often shocked on ebay but this has surprised me!!

You got a policy violation notice simply because you listed a T shirt under casual shirts?

That seems a bit nit picking to me. Sounds like an innocent enough sort of mistake anyone could make.

Re: People making trouble?

bsal6160 — Wed, 24 Jul 2013 09:55:57 GMT

You the sellers keep ebay going by paying the fees? REALLY. ALways thought it was the buyer actually spending their money on your items which then allows you to pay the fees. So who is really keeping ebay going?

Listings being reported. As a buyer (ONLY) I am always reporting listings for violations. I hate seeing a seller delibirately trying to mislead us buyers. If ebay didnt want you to list in TShirts they would only have one catergory just called CLOTHES and all clotheing would be listed there.

Same goes for keyword spamming, this is on the increase on ebay where sellers think they can use a title which has little relevance to the item other than they think they might get more views from potential buyers.

Re: People making trouble?

digital*ghost — Thu, 25 Jul 2013 06:06:37 GMT

Personally, I think eBay is co-dependent on buyers and sellers - both contribute to the success and healthy (for lack of a better word, since co-dependency is generally considered unhealthy ) function of the site.

For obvious reasons, I don't expect everyone to think like I do, but live and let ~~live~~ sell is my general motto. I have reported listings, but only those that were obviously and deliberately trying to scam people etc. If something is a breach of policy in some way, the only thing I'll do is bring it to the seller's attention - privately - so that they have a chance to address it before someone else decides not to give them that chance. For heaven's sake, eBay encourage sellers to list in more than one category, so I hardly think a shirt in a shirt category needs to be treated like the listing or seller is the scourge of eBay.

What we need to get rid of is sellers or practices that give eBay a bad name, I'm all for that and applaud other member's continued efforts to report fraudulent sellers and listings, but a seller who has listed an item for sale, has that item to sell, and will honour that sale just the same as any other seller whose shirts are in the "right" category, is not turning buyers off eBay. Pretty sure I've never seen a complaint here along the lines of "Dear eBay community, I was looking for a t-shirt and accidently bought a casual shirt because it was mis-categorised. What can I do about this and when can I leave a neg...."

Re: People making trouble?

bsal6160 — Fri, 26 Jul 2013 00:52:41 GMT

And just how then nappy does ebay know that some sellers are incorrectly listing items if it is not for some buyers (and probably competitor sellers) reporting them? SO they shouldnt be reported and just let them go on incorrectly listing their wares? Is that what you are saying?

Oh and its not sellers you report its the item they have listed and if a sellers items are continually reported for breaches of listing policy i would think they are not such an "innocent seller".

Re: People making trouble?

davewil1964 — Thu, 25 Jul 2013 13:22:16 GMT

ONE breach affects a seller adversely.

Re: People making trouble?

nappy-2007 — Fri, 26 Jul 2013 01:00:11 GMT

@bsal6160 wrote:

And just how then nappy does ebay know that some sellers are incorrectly listing items if it is not for some buyers (and probably competitor sellers) reporting them? SO they shouldnt be reported and just let them go on incorrectly listing their wares? Is that what you are saying?

Oh and its not sellers you report its the item they have listed and if a sellers items are continually reported for breaches of listing policy i would think they are not such an "innocent seller".

Sorry bsal, but it IS the seller you are reporting, via their item(s). If someone has a miscategorised T shirt listed, for example, the T shirt does not get the strike, the SELLER does. The T shirt does not know it is for sale and the T shirt did not list itself.

I hardly think miscategorisation or a duplicate listing done in error constitutes fraudulent behaviour.

As a matter of fact, fraud is "criminal deception or imposture".

Now, bsal, keeping this in mind, your previous post(s) on violation reporting is in fact either directly or indirectly accusing those particular sellers of criminal behaviour. In 99% of cases, this would be an erroneous assumption on your part.

As I have stated in a previous post, there are some charlatans out there - just as there is in any B&M store. But it is grossly unfair to gather all sellers under that particular umbrella.

Re: People making trouble?

bsal6160 — Fri, 26 Jul 2013 10:31:07 GMT

A erroneous assumption hey. So someone else was doing all the typing for the seller and hit the list button on their behalf and it wasnt actually the seller doing it? There is ample time for the seller to get the listing right.

The SELLER decides what catergory to list an item in, no-one else, and its the seller who duplicate lists an item (again refer first point).

Re: People making trouble?

ratman0100 — Sat, 27 Jul 2013 01:11:03 GMT

Seems very petty to me about the T-Shirt/Casual but as a buyer I realy don't think I would feel offended or ripped off as I seen the item in the photo's and the description would have been enough for me. Seems some just like to whinge and carry on as they have nothing better to do in their little lives. Report real violation yes but this?????

Re: People making trouble?

*crikey*mate* — Sat, 27 Jul 2013 01:25:34 GMT

@vassemike wrote:
Hi, it's probably a bit of both. Ebay now have a policy that we are not allowed to duplicate listings, in other words you can't list one item in 2 separate listings like we used to do. This is supposed to give all sellers an equal chance. So every now & then we have some of ours removed by ebay as they have been accidentally listed when we already had one going. Apart from that, you will probably find there are also vindictive people out there who want to see your items removed. We, the sellers are the ones who keep ebay going with fees etc, but we do not have the same rights as buyers which sucks!

Hello, I was actually prevented from listing two identical items. I just got a warning flash up when I tried to submit an it wouldn't process. I did the same as you, didn't realize I already had one listed and went to list another in all the hurry and excitement of listing as many things as possible with the 5000 free listings.

Thge items weren't actually identical, nor a variation of a particular style. Two different products from different suppliers, both coincidentally being called the same thing.