topic Re: Sales Query in Selling

Sales Query

breeeexo — Wed, 31 Jul 2013 12:23:23 GMT

This is my first ebay sale and customer keeps saying they are having problems with paypal and want my email address or bpay details. How do I handle this?

Re: Sales Query

*sparklz* — Wed, 31 Jul 2013 12:37:25 GMT

They can not pay by bpay for ebay items.

Tell them to get their PP account fixed or to pay to your bank account and send them your bank details

Account name, BSB number and ACC number and bank name.

Re: Sales Query

*crikey*mate* — Wed, 31 Jul 2013 18:13:50 GMT

Actually, you can pay for an eBay purchase using BPay if the seller is set up to accept it.

It came up for me recently when I realized that the seller whom I had just purchased from only accepted PayMate, which I did not know how to use and I did not want to pay by bank deposit.

Their response:

in regards to this item that u have purchased, if you are just looking to pay through credit card, you are welcome to use my suppliers BPAY details (safer anyway because you only give your bank your details - who already has them!), the details are:
BPAY Payment Details
Biller Code: xxxx
Cust Ref. #: xxxxx
Amount: AU$ 28.90

Rang eBay, they said I could pay any way I felt comfortable in doing so, and emphasized that as the seller had offered an approved safe payment method (Paymate) that they were in the right, although charging me a fee, as they wanted to do to use PayPal, was prohibited.

I rang PayPal, they confirmed that a BPay payment was treated the same as bank deposit and not covered by their protection.

However, the fact remains that you can pay by BPay if you don't mind voiding your buyer protection through PayPal.

Re: Sales Query

peridot55555 — Wed, 31 Jul 2013 23:26:02 GMT

It's a long time since I did a purchase, but when U click to pay to pay thru Paypal, is not your email address that U are using with Paypal shown on that page?

Please be wary of giving out your email address & tell the buyer to use bank deposit.

How is your buyers feedback for buying?

Re: Sales Query

patchoo78 — Fri, 02 Aug 2013 06:58:05 GMT

Bpay is NOT a listed option for buyers to pick from and as stated you were directed to the "suppliers" bpay NOT that the seller's

Re: Sales Query

*sparklz* — Fri, 02 Aug 2013 07:08:13 GMT

Thank you patch. for confirming this 🙂

I have been buying and selling on ebay for 8 years and have made hundreds of purchases and NEVER have I seen bpay as a payment option.

And as said the payment was NOT going to the seller but a 3rd party that was stated as the suppliers bpay details, so dropshipping as well does not make for a happy transaction if anything should go wrong.

Re: Sales Query

phorum_junkie* — Fri, 02 Aug 2013 09:44:50 GMT

How could using Bpay be any more risky than bank deposit?

Re: Sales Query

*sparklz* — Fri, 02 Aug 2013 12:56:47 GMT

Thats just it PJ there is no protection just like bank dep but what we are saying is that bpay is NOT a payment option on ebay.

Re: Sales Query

*crikey*mate* — Fri, 02 Aug 2013 13:23:50 GMT

No, you said that an eBay purchase could not be paid for via BPay.

Here are your exact words "They can not pay by bpay for ebay items."

However the facts are that you can.

Re: Sales Query

chuk_77 — Sat, 03 Aug 2013 11:05:51 GMT

http://pages.ebay.com.au/help/pay/methods.html

hmm cant see bpay anywhere there

Re: Sales Query

davewil1964 — Sat, 03 Aug 2013 11:31:26 GMT

Can't see money order or stamps, either, but that doesn't mean they're not used.

Re: Sales Query

chuk_77 — Sat, 03 Aug 2013 12:05:21 GMT

money orders are listed. Stamps, although are technically legal tender, are not commonly used as such

Re: Sales Query

thecatspjs — Sat, 03 Aug 2013 12:18:37 GMT

As bank deposit is an acceptable payment form on ebay, if a seller is registered with their banking institution for the bpay service and has a bpay biller code - can't see any ebay policy reason why bpay would not be an ok method to make payment ?

That said, it may be a tad more complex for sellers to institute and reconcile at their end, as each transanction would need to be issued a seperate reference number at time of sale, whether buyer was paying that way or not.

IMO Bpay is most suitable for recurring payments.

Re: Sales Query

*crikey*mate* — Sat, 03 Aug 2013 12:36:02 GMT

PJ, as I said in an earlier post, eBay specifically told me that they have no problems with me paying by BPay, if that is how I wished to do so (and obviously if the seller offers me that medium). They said that I could pay in any manner that I felt comfortable in doing so.

Money received via bank deposit and BPay are treated in the same manner and are both considered to be legal tender.

The ease of use or accessibility to that resource is not the issue, the facts remain that eBay allows it, it is not illegal to do so and you can pay for an item purchased on eBay via BPay.