topic Re: Higher level of non payments in Selling

Higher level of non payments

vampize — Fri, 02 Aug 2013 02:01:57 GMT

ive been selling on and off this past 4 years and have this past 4 months started selling about 15 items aweek, resently it has been comming to my attention customers are simply not paying for there goods. I have just this week 4 non payments i have to deal with. I am happy to wait for payments if customers request it or if there is good commuication, but there simply isnt any commuication bewteen sellers and buyers. I read in there feedback pages and im not the only person who is missing out on payments. This week im missing out on $100 in sales and i can do nothing about it but relist. its very frustrating without good sellers there is no ebay. i feel like sellers are getting the raw end of the stick.

Re: Higher level of non payments

phorum_junkie* — Fri, 02 Aug 2013 09:20:36 GMT

Do you always go through the unpaid item dispute process so non payers get a strike? Do you open those disputes promptly after 4 or 5 days so those who have just forgotten about paying are reminded before they have spent the cash elsewhere? Do you have your buyer block in place so that anyone with 2 or more strikes in the last 12 months cannot buy from you? Finally I hope you don't decide to breach ebay policy and risk getting a policy violation by leaving false positive feedback for a seller.

And no I have seen no increase in the percentage of non payers over the thirteen or more years I have been selling on ebay.

Re: Higher level of non payments

ezy-mobiles — Fri, 02 Aug 2013 09:49:26 GMT

I would have to agree with you Vampize. The day ebay removed the ability for sellers to leave a negative feeback against buyers resulted in an increase in non-payers.

I have seen an increase in my thirteen years of selling on ebay! Noticeably within the last 4 years.

Re: Higher level of non payments

davewil1964 — Fri, 02 Aug 2013 12:23:00 GMT

Yes, but the OP wasn't around when sellers could leave negs, so that couldn't be the reason.

I still get a couple a year, about what I have always gotten over my 4 years here.

Re: Higher level of non payments

thecatspjs — Fri, 02 Aug 2013 12:32:26 GMT

I have had less non-payers than usual, which is very good.

Thank goodness as I can't abide them, they are serious time-wasting, expensive, thoughtless critters.

Re: Higher level of non payments

purplespoilz_au* — Fri, 02 Aug 2013 12:32:59 GMT

Yeah, I am finding this has been happening a lot too

People tend to go on and just play around with things, and they will 'buy' a couple different variations of one listing I might have. Then when you ask them when they're going to pay for it, they say "But I never actually bought it, I was just looking !"

Duh ! You actually DID buy it !!

It amazes me how people can go through several screens to buy something, hit confirm buttons and everything, but they never intended to buy it

Grrrr !

Re: Higher level of non payments

fourandsixpants — Fri, 02 Aug 2013 13:00:38 GMT

From a buyers perspective:

I have made 2 purchases with two different sellers in last couple of days. They are both international sellers. I have been requesting a combined post total from both, for 2 days.....no response.....no comms........therefore I cannot and will not make payment as the post charges are incorrect.

The 'problem' is from the sellers end not the buyers end in this instance.

This same issue occurs several times a month now and never used to be my experience 6 months ago.

Not all non-payment issues are rooted in 'bad' buyers simply messing sellers around-just wanted to give this discussion a more balanced perspective.

Re: Higher level of non payments

thecatspjs — Fri, 02 Aug 2013 13:51:13 GMT

Mmmm isn't that off-topic slightly perhaps if that is a concern of yours maybe start a different thread in buying about sellers that don't send combined invoices in an efficient manner. IMO very different issue than an increase in non paying buyers experienced by the OP in their selling activities.

Re: Higher level of non payments

fourandsixpants — Fri, 02 Aug 2013 14:43:30 GMT

....well, IMO catpj's, this is about non-payment....isn't it? Well I am only pointing out that in some instances there may be a reason as to why a buyer is holding off from making payment.

Pretty well on topic....IMO 🙂

Re: Higher level of non payments

akashic_lotus_design — Fri, 02 Aug 2013 23:50:09 GMT

your false positive feedback comment did not make any sense, sorry. I completely agree with the level of unpaid items on Ebay. it does need to stop and is a legitimate problem.

Re: Higher level of non payments

putney32 — Fri, 02 Aug 2013 23:52:10 GMT

not unusual now for USA sellers to need a lot of time to give a final figure, many are now using Global Shipping or whatever its called, which means they first have to contact the shipper (Pitney Bowes), who have to get backto them with a price to do all the paperwork and ship to australia

since Global Shipping came in for USA sellers I have stopped buying from america, waaaay tooooooo expensive now for shipping.

Re: Higher level of non payments

ratman0100 — Sat, 03 Aug 2013 00:19:24 GMT

@akashic_lotus_design wrote:
your false positive feedback comment did not make any sense, sorry. I completely agree with the level of unpaid items on Ebay. it does need to stop and is a legitimate problem.

PJ means that sellers will react and leave a negative feedback to the buyer. Sellers can only leave positive.

Re: Higher level of non payments

nicole-n-daz — Sun, 04 Aug 2013 00:00:56 GMT

before you close an unpaid item case,you can leave feedback,then close the case straight away,and then the buyer cannot leave feedback because they did not pay.

Re: Higher level of non payments

cq_tech — Sun, 04 Aug 2013 01:11:22 GMT

Rubbish! Why would a seller do that when they can only leave positive feedback? Think again.

Re: Higher level of non payments

nicole-n-daz — Sun, 04 Aug 2013 02:30:53 GMT

you can leave a comment to warn other sellers about non paying buyers.

So NOT RUBBISH

Re: Higher level of non payments

thecatspjs — Sun, 04 Aug 2013 02:42:32 GMT

You can, and I do, leave a comment for non-payers. I always try to ensure that any comment I leave is not sufficiently negative to warrant removal so I am not in breach of ebay policy.

I am always grateful for those sellers that do leave feedback to alert other sellers, IMO keeps a level of honesty and transparency in the buyer side of the feedback system.

Re: Higher level of non payments

twyngwyn — Sun, 04 Aug 2013 03:21:26 GMT

111108339714 check f/b left for the 'buyer' on 02/08

Look at above f/b....39 pages of negative positives???? And still going strong!!!

Re: Higher level of non payments

thecatspjs — Sun, 04 Aug 2013 03:55:10 GMT

Disgraceful.

666 purchases in a couple of weeks - what the hell is the trust and safety team doing to protect sellers from this loser.

Bet there will be a few more unpaid comments roll in ....

Re: Higher level of non payments

amvthai — Thu, 05 Jan 2023 05:35:55 GMT

I've noticed this too. Ebay seems to have gone down hill. We only started selling on Ebay again in the last couple of months and have noticed that non paying customers aren't getting penalised, yet they are allowed to waste sellers time and losing out on a legitmate buyer with these non payers.

Disappointed and looking at other platforms to sell goods

Re: Higher level of non payments

countessalmirena — Thu, 05 Jan 2023 05:44:02 GMT

You have posted on a TEN-YEAR-OLD THREAD!

A moderator will doubtless be along at some point to lock this thread due to its age, the cobwebs, the decrepit air, the overgrown weeds, and the zombies of posters long since departed giving guttural utterances.

You can start a new thread, though, and perhaps ask other members what strategies they have in place to deal with non-paying buyers.